FamilySearch Account

Discussion List

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  Solution to blank screen when trying to read messages

  Recently we had a problem where any messages received could not be viewed in Firefox, Chrome, Edge …

  Answered Karen Iocovozzi Jones 509 views 1 comment 1 point Most recent by lstolk36 February 18, 2022
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  Disappearance of "Helper" feature

  While I was online, I noticed a change (is it?) I do a lot of Helper for my friends and members in …

  Answered ✓ W D Samuelsen contact me please 1K views 18 comments 1 point Most recent by Miss Jessie February 17, 2022
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  Log in problem

  I have a friend who when she logs in to family search.org each time it ends with"we will send…

  Answered Carol Hadsell 255 views 1 comment 0 points Most recent by Brett . February 15, 2022
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  I live in Japan and would like to activate my account.

  I would like to know who should I contact in order to activate my account. I’d like to setup my fam…

  Answered 41STM 342 views 4 comments 0 points Most recent by Norm Jones February 15, 2022
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  setting up a non member family search account

  I am a new ward family history consultant and while helping a non- member today set up an account w…

  Answered Marsha Marincovich 358 views 2 comments 0 points Most recent by Carla Tobler February 13, 2022
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  Child Account

  I am trying to help my 12 year old daughter create an account. When I sign up as a member it asks f…

  Answered James Kimball Sayers 683 views 3 comments 0 points Most recent by Brett . February 13, 2022
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  Account activation in Japan

  Could you activate my account to use family tree in Japan? The message has been shown to access fam…

  Answered TakeoUchida 274 views 3 comments 0 points Most recent by Brett . February 11, 2022
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  Why can't I sign in the way I used to. It does,nt give me the search option to type in surnames etc

  I am struggling to sign in normally. No search button for surnames. The screen is overlapping and y…

  Answered sue clifford_1 241 views 3 comments 0 points Most recent by PiperTWilson February 7, 2022
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  How to begin

  Just joined site. How do I begin to search ancestors? Do I type in information that I have on a spe…

  Answered DianeStefanic 175 views 1 comment 0 points Most recent by Áine Ní Donnghaile February 7, 2022
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  "Sign in" won't accept my Username and Password

  After clicking "Sign in" and entering my username and password, i'm told that i have the …

  Answered William O Peck 482 views 3 comments 0 points Most recent by Brett . February 7, 2022