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Solution to blank screen when trying to read messagesRecently we had a problem where any messages received could not be viewed in Firefox, Chrome, Edge …Answered Karen Iocovozzi Jones 509 views 1 comment 1 point Most recent by lstolk36
Disappearance of "Helper" featureWhile I was online, I noticed a change (is it?) I do a lot of Helper for my friends and members in …Answered ✓ W D Samuelsen contact me please 1K views 18 comments 1 point Most recent by Miss Jessie
Log in problemI have a friend who when she logs in to family search.org each time it ends with"we will send…Answered Carol Hadsell 255 views 1 comment 0 points Most recent by Brett .
I live in Japan and would like to activate my account.I would like to know who should I contact in order to activate my account. I’d like to setup my fam…Answered 41STM 342 views 4 comments 0 points Most recent by Norm Jones
setting up a non member family search accountI am a new ward family history consultant and while helping a non- member today set up an account w…Answered Marsha Marincovich 358 views 2 comments 0 points Most recent by Carla Tobler
Child AccountI am trying to help my 12 year old daughter create an account. When I sign up as a member it asks f…Answered James Kimball Sayers 683 views 3 comments 0 points Most recent by Brett .
Account activation in JapanCould you activate my account to use family tree in Japan? The message has been shown to access fam…Answered TakeoUchida 274 views 3 comments 0 points Most recent by Brett .
Why can't I sign in the way I used to. It does,nt give me the search option to type in surnames etcI am struggling to sign in normally. No search button for surnames. The screen is overlapping and y…Answered sue clifford_1 241 views 3 comments 0 points Most recent by PiperTWilson
How to beginJust joined site. How do I begin to search ancestors? Do I type in information that I have on a spe…Answered DianeStefanic 175 views 1 comment 0 points Most recent by Áine Ní Donnghaile
"Sign in" won't accept my Username and PasswordAfter clicking "Sign in" and entering my username and password, i'm told that i have the …Answered William O Peck 482 views 3 comments 0 points Most recent by Brett .
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