FamilySearch Account

Discussion List

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  Password Reset by Email

  I am a Family History Specialist at the Oakland FamilySearch Library. I am working with a patron t…

  Answered Closed Brian Rains 682 views 11 comments 0 points Most recent by PatMadden1 December 23, 2022
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  Why am I getting an "Error 15".

  Why am I getting an "Error 15". Am I doing something wrong? Help! Richard Dec 20, 2022

  Answered ✓ Closed RichardJamieson2 1.1K views 4 comments 0 points Most recent by Sue Black December 21, 2022
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  Please help retrieve LDSaccount

  My friend asked me to retrieve her LDS account. But I cannot find How to help someone retrieve LDS …

  Answered Closed CabritoFlorcieleAlcantaraPuzon 552 views 5 comments 0 points Most recent by Ejay A. December 20, 2022
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  My sister can't create a new account with her membership number

  Hello Family Search, I made an account with my sister about three or four years ago with her member…

  Answered Closed Williams, Elora Juniper 241 views 1 comment 0 points Most recent by Wayland K Adams December 19, 2022
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  Please help me unlock my tree

  I’ve been researching for over 20 years and have had my account along time. This is the second time…

  Answered Closed FeliciaFlagg 421 views 2 comments 0 points Most recent by OConnorAnne1 December 16, 2022
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  I can get on familysearch it has errors and will not ket ne change my password or even with my I'd

  Lock or blocked I am no longer get on family search anymore says securty reason blocked by impervi…

  Answered Closed linda whitledge 251 views 1 comment 0 points Most recent by genthusiast December 10, 2022
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  I can't log into the APPs "Family Tree" or "Memories"

  I can't log into the APPs "Family Tree" or "Memories" with my church accou…

  Answered Closed David Otterstrom 491 views 4 comments 0 points Most recent by AnneLoForteWillson December 7, 2022
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  FamilyTree App will not allow me to login with church account

  I can log in on my laptop with my church account but not on the app. What do I need to do?

  Answered ✓ Closed joseph_robert_lamb 831 views 2 comments 0 points Most recent by AnneLoForteWillson December 7, 2022
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  Mobile app login using Church login is missing

  Hi, I am trying to login to the mobile app on my Android tablet using my Church account but that op…

  Answered Closed Bruce Tyers 1.2K views 7 comments 0 points Most recent by AnneLoForteWillson December 7, 2022
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  Family Tree App will not allow sign

  I was asked today by a sister, who had until a few months ago been able to log into her Family Tree…

  Answered Closed Karen Waples 701 views 2 comments 0 points Most recent by AnneLoForteWillson December 7, 2022