If you have concerns or questions, please post, in the Ask A Question, Memories Category. Friends in the community will help answer questions and add insights to discussions. For BUGs or challenges, we still have support staff able to get direct help from the Memories Team. Thank you for your participation in the…
When creating or editing a story in Memories, it will now auto-save as you type so if there's a power outage, your computer crashes, web session times out, etc., the story or edits are still saved. If a power outage or web session time-out happens, upon returning to the page, you will see a notice of unsaved edits;…
An album has been Shared with me. It opens in my FS account just fine. There FS gives me the option of selecting one or multiple images and then in Actions lets me Create a new album and gives the option to add the photo to the new album. Of course, when you check the new album it is not added. I assume that is because I…
Once FamilySearch is officially notified of a newly deceased person, and they add their Ordinances (that were completed while the deceased person was living), and make their Memories available, etc, what ID number do they use for the person?
FS Memories allows any use to post a comment about a memories item at some point in the past - we used to be able to click on the persons user id and be able to send them a message. BUT for some time now - that option is no longer available. here is a sample memory item - with two comments - and no way to contact the…
I am a Service Missionary at the St. George FamilyHistory Center for the past three years and a former FamilySearch call center Missionary. There is an article dated Oct 18 2024 titled "What happens to memories after the contributor dies?" Throughout this Article it shares to tag Memories to people (at least one) in their…
I was writing some instructions for someone about how to use memories. I am confused by the options to change a jpg memory from a photo type to a document type and vise versa. There does not appear to be any change to the memory's storage format, it is still treated as a jpg file. There also is no change in how the memory…
Unable to save or update changes or edit the details of any memory. The date and place fields are failing to update on any memory item.
Good morning. I have corrected the 1833 source for Samuel Busby L1F2-3GT. I removed the clickable "hyperlink" in the PDF. When I click on the text web addresses in the document, it opens the sources. I found the following. Even if you have removed the actual clickable "hyperlink" formatting from your document, the text…
It appears that a couple additional items should be added to the "Please keep the following in mind" message when one attempts to Delete Memory from the Memories Gallery; 1) "If a memory is part of a Memory Source, it will be removed from the source associated with the Person Profile it is attached to", and 2) "A deleted…
I am hearing that FamilySearch is going to allow videos to be uploaded; is this true? If so, what will be the guidelines? Thank you
I hope you will make memories searchable again. I'm doing a large donation of photographs and they want to see them. I have many here that I need the archivists I'm speaking with to see, and they are too numerous to email. I'm happy I can share links to individual photos but I hope I can share whole albums at least. Since…
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