FamilySearch Account
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Incorrect languageHello - I have had a FS account for several years. Today I notice that everything on the website i…
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My friend Paulette cannot access her account. How can I help her?This discussion was created from comments split from: Please help me reset my previous account user…
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I have been asked by a member in the Ward to help prepare a family name for Temple ordinances.This member cannot remember their login information. They received help from another member in anot…
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New Phone and Email addressMy friend Paulette can't access her familysearch account since she can't remember her user name and…
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I can no longer log in to Familysearch directlyThis discussion was created from comments split from: FamilySearch account login issue.
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Does FamilySearch block people in some countries from accessing the website?Someone asked as they had been told that FamilySearch will not allow people from some countries to …
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My tree starting pointWhen I open my tree it starts at a great grandfather; but in my account settings I have it set to s…
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Forgot passwordMy mother created her FamilySearch account with one of my nieces and they forgot the password they …
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Patron unable to recover / reset account password even with correct username and correct MRNUsing the patrons helper number, I am able to access his account and see his correct username - but…
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