FamilySearch Account

Discussion List

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  Continuing problem: users with new account can't sign in to Community

  I have seen the above message at least 4 times over the last month. Entering the username gets nowh…

  Answered Closed Charliece Hillery 303 views 3 comments 0 points Most recent by Carla Tobler September 12, 2022
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  How to recover a church leaders familysearch account

  I have this sister who is unable to log into her familysearch account for some reason. We have chec…

  Answered Closed george udosen 631 views 8 comments 0 points Most recent by Susan Ann Mullen September 1, 2022
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  Please, I need authorization to use my account from Japan

  Hello! I live in Japan and my account is not authorized. I get this message every time I click “vie…

  Answered Closed Thayana Mendes 161 views 1 comment 0 points Most recent by Kerijy August 31, 2022
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  When someone creates and account but is already in the Tree

  When I created my account, I included my wife and children in my Family Tree. Now, my wife created …

  Answered ✓ Closed vincentschlegelmilch 902 views 8 comments 0 points Most recent by Dennis J Yancey August 30, 2022
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  2x profiles

  I have somehow opened two profiles for myself. When I open log-in the site goes to one but I cannot…

  Answered Closed CarolGlasgow1 501 views 5 comments 0 points Most recent by Graham Buckell August 23, 2022
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  FamilySearch account help via appointment not working

  I know that recently FamilySearch has implemented the booking system for us to book a day and time …

  Answered ✓ Closed dianehooper 391 views 4 comments 0 points Most recent by MMmama August 17, 2022
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  SIGN IN

  WHY DO I HAVE TO KEE SIGING IN WHEN I GO FROM ONE PAGE TO ANOTHER?

  Answered Closed lesliejeanmoreland1 651 views 8 comments 0 points Most recent by Sam Sulser August 17, 2022
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  Hello. I am from Tonga and I am trying to access my family search account in Japan

  I need authorization. How can I do that?

  Answered Closed Ineti Felemi 281 views 1 comment 0 points Most recent by Norm Jones August 15, 2022
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  Account activation in Japan

  Hello! i'm trying to access my family tree. but a message appears saying that I need authorization!…

  Answered ✓ Closed JosianeSakamae 271 views 2 comments 0 points Most recent by JosianeSakamae August 9, 2022
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  Why can't I sign into my bookscan account?

  I am a volunteer book scanner in the Burbank, CA Digital Library Partner, SCGS. I can no longer sig…

  Question Closed Don Beckermann 241 views 0 comments 0 points Started by Don Beckermann August 6, 2022