Two User Accounts - How to make one account?
I am the Ward TFH consultant helping a new member with their family history. They have an account in familysearch and when we go to add their membership number it says that they have another account under that membership number and therefore we can't add it. They don't know their user name or password for that other account. How do we get these two accounts to align so as they can view the ordinances tab and reserve names?
In the past I was able to chat online with someone but I can't seem to see that function anymore??