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authorization

yuki Engelke
yuki Engelke ✭
May 27, 2022 edited July 11, 2024 in FamilySearch Account

Hello! My current location is in Japan and when I try to access my family tree a message says that I need to have my credentials approved, but I am not sure who I am supposed to message for authorization. Any help would be appreciated, thank you!

0

Answers

  • DianaHawks
    DianaHawks ✭✭✭
    May 27, 2022

    @yuki Engelke

    Check again in about a half hour and you should be good to sign in!

    0
  • yuki Engelke
    yuki Engelke ✭
    May 27, 2022

    Thank you very much for your fast response!

    0
  • interconnections
    interconnections ✭
    May 30, 2022

    I live in Japan and would like to receive authorization to use my Family Tree account here. Any help will be appreciated.

    0
  • Kerijy
    Kerijy ✭✭✭✭
    May 30, 2022

    Hello @interconnections

    Please try accessing FamilySearch again in about 30 minutes and you should be good to sign in.

    1
  • interconnections
    interconnections ✭
    May 30, 2022

    Thank you very much!

    1
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