Please, I need authorization to use my account from Japan

Thayana Mendes

Hello! I live in Japan and my account is not authorized. I get this message every time I click “view tree” too.

"FamilySearch Family Tree is accessible in Japan only to authorized FamilySearch users. Please contact FamilySearch Support at https://community.familysearch.org/ and provide your username to activate your account."

Could anyone activate my account?

Kerijy

Hello @Thayana Mendes

We have authorized you to use Family Tree in Japan.

Please sign in again, after about 30 minutes from the time this message is posted, and you should be good go.

If you still have issues, please let us know so we can investigate.

kind regards