Discussion List

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  Disappearance of "Helper" feature

  While I was online, I noticed a change (is it?) I do a lot of Helper for my friends and members in …

  Answered ✓ Closed W D Samuelsen contact me please 1.1K views 18 comments 1 point Most recent by Miss Jessie February 17, 2022
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  Log in problem

  I have a friend who when she logs in to family search.org each time it ends with"we will send…

  Answered Closed Carol Hadsell 281 views 1 comment 0 points Most recent by Brett . February 15, 2022
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  I live in Japan and would like to activate my account.

  I would like to know who should I contact in order to activate my account. I’d like to setup my fam…

  Answered Closed 41STM 441 views 4 comments 0 points Most recent by Norm Jones February 14, 2022
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  setting up a non member family search account

  I am a new ward family history consultant and while helping a non- member today set up an account w…

  Answered Closed Marsha Marincovich 465 views 2 comments 0 points Most recent by Carla Tobler February 13, 2022
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  Child Account

  I am trying to help my 12 year old daughter create an account. When I sign up as a member it asks f…

  Answered Closed James Kimball Sayers 891 views 3 comments 0 points Most recent by Brett . February 13, 2022
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  Account activation in Japan

  Could you activate my account to use family tree in Japan? The message has been shown to access fam…

  Answered Closed TakeoUchida 321 views 3 comments 0 points Most recent by Brett . February 11, 2022
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  Why can't I sign in the way I used to. It does,nt give me the search option to type in surnames etc

  I am struggling to sign in normally. No search button for surnames. The screen is overlapping and y…

  Answered Closed sue clifford_1 261 views 3 comments 0 points Most recent by PiperTWilson February 7, 2022
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  How to begin

  Just joined site. How do I begin to search ancestors? Do I type in information that I have on a spe…

  Answered Closed DianeStefanic 221 views 1 comment 0 points Most recent by Áine Ní Donnghaile February 7, 2022
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  "Sign in" won't accept my Username and Password

  After clicking "Sign in" and entering my username and password, i'm told that i have the …

  Answered Closed William O Peck 572 views 3 comments 0 points Most recent by Brett . February 6, 2022
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  how to recover lds account if MRN of person is not set for option recovering?

  how to recover the LDS account if the MRN of the person is not set for option recovering and also t…

  Answered Closed Ramses Melaño Peliña 681 views 2 comments 0 points Most recent by lstolk36 February 3, 2022