Home› Welcome to the FamilySearch Community!› Ask a Question› FamilySearch Account

Child Account

James Kimball Sayers
James Kimball Sayers ✭
February 13, 2022 edited July 11, 2024 in FamilySearch Account

I am trying to help my 12 year old daughter create an account. When I sign up as a member it asks for a record number. When I enter her record number (as shown in membership info in Tools) it says there is already an account connected to it. But I haven’t created an account with that membership number. I still try to recover it using the option to use the membership number but then it tells me it there is no account that uses that number. Can anyone help?

0

Answers

  • Brett .
    Brett . ✭✭✭✭✭
    February 13, 2022

    @James Kimball Sayers

    James

    Welcome to the "Community.FamilySearch" Forum.

    I am just another 'lowly' User/Patron ...

    [ And, I happen to be a Member of the Church ... ]

    Just in passing ...

    Because, your Daughter, is a 'Child of Record', a 'FamilySearch' Account, would have been AUTOMATICALLY "Created" for her.

    In such cases, try going, to 'FamilySearch', through the "Church" (Website) Account, of your Wife; as, the Children's Accounts; were, usually linked/connected to their Mother's Account.

    IF, that does not work; THEN, 'FamilySearch' "Support", will most likely, be "Required", to help/assist.

    [ Or, perhaps, maybe, the "Global Service Centre", of the Church ... ]

    Good Luck.

    I hope, that this may help/assist, somewhat.

    Brett

    0
  • Brett .
    Brett . ✭✭✭✭✭
    February 13, 2022

    @James Kimball Sayers

    James

    Furthermore ...

    Although, I am not certain that this will be of any use ...

    Just in case ...

    Here is a "Knowledge Article", in 'FamilySearch':

    How do I create a free account for a child?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-create-a-free-account-for-a-child

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-create-a-free-account-for-a-child

    Brett

    0
  • Brett .
    Brett . ✭✭✭✭✭
    February 13, 2022

    @James Kimball Sayers

    James

    Plus ...

    Just in case ...

    Here is another "Knowledge Article", in 'FamilySearch':

    How do I create a Church account using churchofjesuschrist.org?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-create-an-account-using-churchofjesuschrist-org

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-create-an-account-using-churchofjesuschrist-org

    Brett

    0
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories
  • 43K Ask a Question
  • 3.4K General Questions
  • 571 FamilySearch Center
  • 6.8K Get Involved/Indexing
  • 644 FamilySearch Account
  • 6.5K Family Tree
  • 5.2K Search
  • 1K Memories
  • 2 Suggest an Idea
  • 476 Other Languages
  • 62 Community News
  • Groups