FamilySearch Account

Discussion List

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  Update Account owner records

  Hi My father passed away in January and in his effects we had his logs in's for his various sites a…

  Answered ✓ Arthur Maroney 529 views 9 comments 0 points Most recent by Brett . July 30, 2021
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  FEEDBACK for password reset, account merges and similar requests

  FEEDBACK options we use to be able to click FEEDBACK and actually create a ticket now it points to…

  Answered Dennis J Yancey 392 views 6 comments 0 points Most recent by Dennis J Yancey July 29, 2021
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  Can you assist me to sign in to my existing account. Thank you

  I can't sign in to my account through Chrome. Please help. Thank you. My Gmail is (removed for priv…

  Answered Eileen Mitchell 294 views 3 comments 0 points Most recent by BWW50 July 29, 2021
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  Wrong email used when setting up account

  My son typed in the wrong email when setting up his FamilySearch account and then forgot the passwo…

  Answered Jerica Mohlman Berge 645 views 4 comments 0 points Most recent by Gordon Hunter1 July 26, 2021
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  How do I merge my ID with an existing ID?

  My husband added me on his account and everything is correct. When I created my own account, there …

  Answered ✓ TamaraElkins 107 views 1 comment 0 points Most recent by MNuttall July 23, 2021
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  FEEDBACK OPTIONS - for issues needing imeediate response - how????

  In older versions of FamilySearch - there were Feedback options that created CASES - as well as lin…

  Answered Dennis J Yancey 667 views 13 comments 1 point Most recent by MaureenE123 July 22, 2021
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  Canniot setup Family Search Account, says, this church record number is already used in an account

  My mother wants to set up a Family Search account, but her church record number is already used in …

  Answered ✓ leemonyokaegan 303 views 3 comments 0 points Most recent by darlog July 21, 2021
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  Android tablet app won't allow me to sign in

  I can sign in just fine on my PC and Android phone. But the app downloaded to my Galaxy Tab A gives…

  Answered ✓ Shannon Marie Murphy 670 views 12 comments 0 points Most recent by Shannon Marie Murphy July 20, 2021
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  Password recovery not working

  My 12 year old daughter created a Family Search account over a year ago. She forgot her password an…

  Answered ✓ KennyWiser 925 views 3 comments 0 points Most recent by Suzytx July 13, 2021
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  Why can't I register my 12 year old daughter?

  We can not log on to our daughter's family search account. My husband and I both have an account an…

  Answered ✓ Rosilee Weber Barker 331 views 3 comments 0 points Most recent by LaReinJM July 8, 2021