FamilySearch Account

Discussion List

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  Quote Settings

  I have a question about “Quote Settings.” When: • I Click on my personal icon. • In the pop-up I cl…

  Answered Robert Samuel Young 194 views 1 comment 0 points Most recent by bathompson September 8, 2021
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  When Editing Addresses in FS Settings it won't save

  When I try to save my changes, It says the Country is a required field but it is not editable and …

  Answered ✓ CharlesEOlsen 152 views 1 comment 0 points Most recent by Sanra September 7, 2021
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  Slow updating

  Hi My father just recently passed away and in his effects we found his log in for the site so I wa…

  Answered Arthur Maroney 760 views 5 comments 0 points Most recent by Carol Kirkham Hatch September 2, 2021
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  Recuperar la cuenta de mi papá

  Mi padre falleció el 23 de junio de este año, él trabajo mucho en su historia familiar y por lo tan…

  Answered Belén Elizabeth Ortiz Gallegos 480 views 4 comments 0 points Most recent by Belén Elizabeth Ortiz Gallegos September 1, 2021
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  I seem to have two accounts. I only want one. How to delete one of the two

  I seem to have two accounts. Different sign in. I only want one. How to delete one of the two

  Answered DavidPohlman 404 views 1 comment 0 points Most recent by DavidBeck1 August 26, 2021
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  How to cancel account and get a refund

  I paid for a year subscription, but now would like to cancel the subscription. Something in expecte…

  Answered ✓ Closed PamelaWilson66 1.6K views 6 comments 0 points Most recent by PamelaWilson66 August 23, 2021
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  How old do you need to be to have a family search account?

  How old do you need to be to have a family search account?

  Answered ✓ Shauna Yeakel Fleming 246 views 1 comment 0 points Most recent by 1ByrdLady August 22, 2021
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  Name update and other updates

  I am divorced from my spouse and went into my FamilySearch profile to change my name. I can update …

  Answered ✓ DixonSharonLeAnn 467 views 5 comments 0 points Most recent by 1ByrdLady August 22, 2021
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  Accidentally erased old email address from Family Search account

  While trying to add my church membership number to my Family Search account, I inadvertently erased…

  Answered ✓ Carole Mary Kirlew 160 views 1 comment 1 point Most recent by BWW50 August 20, 2021
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  I have forgotten my Ancestry password, and each time I attempt to enter Ancestry, they want $$$

  Can you help? They say that I established my account through Family search and only Family search …

  Answered ✓ David Bennion 1 188 views 2 comments 0 points Most recent by David Bennion 1 August 20, 2021