It keeps saying "account not authorized" and keeps sending me here to authorize?

Reno93

It keeps saying I need to authorize and activate my account here? I do not understand how I do that though?

Brett .

@Reno93

FYI

Welcome to the "Community.FamilySearch" Forum.

I am just another 'lowly' User/Patron ...

Just in passing ...

Not that I can be of any real help/assistance ...

But ...

That Said ...

Just in case ...

Here is a "Knowledge Article", in 'Family Search':

I received an "account not authorized" error when I tried to sign in

Article ID: 863. Dated: 20 April 2020

https://www.familysearch.org/en/help/helpcenter/article/i-received-an-account-not-authorized-error-when-i-tried-to-sign-in

https://www.familysearch.org/en/help/helpcenter/article/i-received-an-account-not-authorized-error-when-i-tried-to-sign-in

Where, it states:

Quote

------------------

If you sign in to your account and you receive the message "Account not authorized," delete the temporary files and cookies stored in your browser. If this solution doesn't work, please contact FamilySearch Support. 

------------------

Of course, the latter part of which, you have done, by posting here, in this "Community.FamilySearch" Forum.

Good Luck.

Just my thoughts.

I know, that this certainly may not help/assist; but, I hope, that this may provide an avenue to pursue.

Brett

Kerijy

Private message sent to @Reno93

@Reno93 - check your messages in the small envelope top right off the screen, OR check your email for an email from FamilySearch Support.