Account issue

Discussion List

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  How can I acces the private family member of a lost account?

  Hello, Well, years ago I had an account in whcih I started creating my family tree. I have been abl…

  Answered EnzoSaccoccia Caggiano 169 views 1 comment 0 points Most recent by dontiknowyou April 19, 2022FamilySearch Account
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  It keeps saying "account not authorized" and keeps sending me here to authorize?

  It keeps saying I need to authorize and activate my account here? I do not understand how I do that…

  Answered Reno93 181 views 2 comments 1 point Most recent by Kerijy April 9, 2022FamilySearch Account
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  Is anyone else experiencing diminished functionality with their older iMac?

  Lots of the usual functions of Family Search have quit working on my 2011 iMac and it's quite upset…

  Answered Mar Moreno Flanery 386 views 9 comments 0 points Most recent by Brett . March 11, 2022General Questions
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  Why do I have to sign in even though I have already signed in?

  Using FamilySearch from my home computer I click on "Keep me signed in for 2 weeks". But…

  Answered ✓ JamesCobban 699 views 15 comments 1 point Most recent by JamesCobban March 9, 2022FamilySearch Account
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  Family Search Account access in Japan

  Hello to all members, Brothers and Sisters in the platform. I am an Italian Brazilian citizin who …

  Answered Milliati RamalhoRafael1 247 views 3 comments 0 points Most recent by PiperTWilson February 21, 2022FamilySearch Account
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  How can my friend get her FS account details restored?

  She uses correct name and password but screen says she is "Unknown. Person Not Found.This pers…

  Answered ✓ Woolley Enid Florence 473 views 2 comments 0 points Most recent by lstolk36 June 27, 2021FamilySearch Account