FamilySearch Account

Discussion List

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  Account Usernames - contact name - messaging Usernames

  If a person changes their displayed name for their account - does all their previous contribution n…

  Answered ✓ genthusiast 167 views 1 comment 0 points Most recent by dontiknowyou September 25, 2021
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  Activate account due to move.

  When trying to use the search function I am met with this text Account Not Authorized FamilySearch …

  Answered ✓ Tardiff.p 194 views 1 comment 0 points Most recent by DebDT September 23, 2021
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  Why was my FamilySearch Community Account Reset?

  I have been a member of FamilySearch for 10 years and the FS Community for 3+ years and work primar…

  Answered ✓ Robert Seal_1 308 views 3 comments 0 points Most recent by Robert Seal_1 September 22, 2021
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  When I request my password I always get sent my username. Can you help please?

  When I request my password I always get sent my username. Can you help please?

  Answered ✓ LilianW1 552 views 6 comments 0 points Most recent by DRPGrigg September 20, 2021
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  Need non-activated accounts deleted

  I have two non-activate FamilySearch accounts that are unused and should be deleted.

  Answered Kenneth W Rees 304 views 3 comments 0 points Most recent by Sanra September 20, 2021
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  Problems recovering username

  Trying to recover a username, but it will only let me click on Forgot Password. Is there a problem …

  Answered ✓ MartinDorothy1 202 views 3 comments 0 points Most recent by MartinDorothy1 September 17, 2021
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  When I click on a document on a individual, the paper icon on the right, it will not open.

  The document opens, but it just bounces in and out so you can't read it. This has just started happ…

  Answered Judith Schweitzer 199 views 2 comments 0 points Most recent by CDBurk September 17, 2021
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  This is not a research question, but a techinical question

  Help Request: When I print my names to take them to the Temple it shows a physical address that is …

  Answered ✓ Victoria Delayne Jackson 419 views 6 comments 0 points Most recent by Victoria Delayne Jackson September 17, 2021
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  How can my patron get his husband FamilyTree account information

  I have a patron whose husband passed away lately. She does not have his Family tree account log-in …

  Answered ✓ Lena Stout 190 views 1 comment 0 points Most recent by lookingfortheanswers September 14, 2021
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  Why am I locked out of FamilySearch?

  On August 19 I tried to open my FamilySearch account for further research on a family name, only to…

  Answered cacoethes scribendi 1.4K views 9 comments 0 points Most recent by CDBurk September 12, 2021