Cannot Log into My Account

Wanda Eskue

Hello - I changed my password today but FamilySearch will not let me in. Why??

DeborahCarl

https://www.familysearch.org/help/helpcenter/article/i-forgot-my-familysearch-password-or-username Did you verify the new password?

AndLinda

@Wanda Eskue did the answer above solve the issue of not being able to sign in when you created a new password? Please contact  FamilySearch Support  if you need help. Keep in mind, however, that changes can sometimes take up to 48 hours to become visible on screen. 

JacquelineWortham1

I can get to FS online OK but when I use the module from Legacy I cannot connect with my username and password. Please help!