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Cannot Log into My Account

Wanda Eskue
Wanda Eskue ✭✭
January 28, 2021 edited April 4 in FamilySearch Account

Hello - I changed my password today but FamilySearch will not let me in. Why??

0

Best Answers

  • DeborahCarl
    DeborahCarl ✭✭
    March 24, 2021 Answer ✓

    https://www.familysearch.org/help/helpcenter/article/i-forgot-my-familysearch-password-or-username Did you verify the new password?

    0
  • AndLinda
    AndLinda mod
    March 26, 2021 Answer ✓

    @Wanda Eskue did the answer above solve the issue of not being able to sign in when you created a new password? Please contact  FamilySearch Support  if you need help. Keep in mind, however, that changes can sometimes take up to 48 hours to become visible on screen. 

    0

Answers

  • JacquelineWortham1
    JacquelineWortham1 ✭
    April 4

    I can get to FS online OK but when I use the module from Legacy I cannot connect with my username and password. Please help!

    0
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