Having trouble with sign in and password

System

This discussion was created from comments split from: Unable to log in in spite of attempts to use existing user names sent via email.

MikeKearley

I have been trying to carry out research on my family, but I keep being told I have an incorrect password etc.

This problem has existed over a year - I am continually frustrated!

Mike Kearley

Norm Jones

@MikeKearley

Your account indicates that you have successfully changed your password twice in the last two days. Are you still having problems?

(Previous post was edited to remove personal details.)

VartikaNain

One post has been edited to remove personally identifiable information.