Unable to log in in spite of attempts to use existing user names sent via email
Have been unable to recover either user name or password for existing account (s)
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Answers
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Elaine, thank you for posting your question here.
The article posted by Sister Newbold should be very helpful to you. Please keep in mind though that passwords are not recoverable, they must be reset.
Best of success and please let us know if we can help you further.
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