FamilySearch Account

Discussion List

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  I can't use family tree, because I'm in Japan. Could you activate my account?

  Account Not Authorized FamilySearch Family Tree is accessible in Japan only to authorized FamilySea…

  Answered Closed Yasmin56 222 views 1 comment 0 points Most recent by Norm Jones March 13, 2022
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  Accidentally erased my own profile

  Help! Info was duplicate, and it asked me if I wanted to eliminate both parents of my daughter from…

  Answered Closed DublinNancy 201 views 1 comment 0 points Most recent by Colin Yamamoto_1 March 11, 2022
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  Activate my account for use in Japan

  I live in Japan and I would like to activate my account access, I already used it in Brazil. Thank …

  Answered Closed WillianRissem 255 views 4 comments 0 points Most recent by System March 10, 2022
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  Fold3 access from Family Search

  Fold3 access from Family SearchSo suddenly today the link doesn't work and every open page res…

  Answered ✓ Closed User16076535575728867792 563 views 4 comments 0 points Most recent by genbug08 March 9, 2022
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  Why do I have to sign in even though I have already signed in?

  Using FamilySearch from my home computer I click on "Keep me signed in for 2 weeks". But…

  Answered ✓ Closed JamesCobban 1.3K views 15 comments 1 point Most recent by JamesCobban March 9, 2022
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  Profile

  How can I change my location from Private to public?

  Answered Closed Phyllis Ann Galloway 285 views 2 comments 0 points Most recent by MReese6 March 8, 2022
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  Unable to log in in spite of attempts to use existing user names sent via email

  Have been unable to recover either user name or password for existing account (s)

  Answered Closed Elaine Burford_1 212 views 2 comments 0 points Most recent by MReese6 March 8, 2022
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  How do I clear names from the search windows?

  Over time names have been entered into the search window that I would like to remove.

  Answered Closed Bruce Harbot 194 views 1 comment 0 points Most recent by Brett . March 6, 2022
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  My profile picture in settings won’t display correctly.

  On the main Family Search site I can’t get my profile picture to display properly. In the editor fo…

  Answered Closed Gordon Gudmundson 424 views 1 comment 0 points Most recent by Brett . March 6, 2022
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  Fault/Flaw. FamilySearch. 'Profile' "Name"; NOW, appears INCORRECTLY; as, "Display Name".

  FamilySearch Subject: Fault/Flaw. 'Profile' "Name"; NOW, appears INCORRECTLY; …

  Closed Brett . 162 views 0 comments 0 points Most recent by Brett . March 4, 2022