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Account Not Authorized

EwertonBernardoni
EwertonBernardoni ✭
December 4, 2021 in FamilySearch Account

Account Not Authorized

´´FamilySearch Family Tree is accessible in Japan only to authorized FamilySearch users. Please contact FamilySearch Support at https://community.familysearch.org/ and provide your username to activate your account.´´

Hi, I currently live in Japan and I cannot search for my ancestors, I get an error saying I need to activate my account, how do I do this? Can anyone tell me? thanks.

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Answers

  • allanc
    allanc ✭✭
    December 4, 2021

    The guest needs to provide his/her Username and Helper Number for the account to be authorized. Sent a message to the patron.

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