FamilySearch Account

Discussion List

• 
  emails to nothing

  I keep getting these emails along the lines of "Review this record to see if this is your 3rd …

  Answered Terry1778 32 views 2 comments 0 points Most recent by Adrian Bruce1 September 24, 2025
• 
  Software Error?

  Why, in the past few days, am I getting a "Something Went Wrong" error page every time I …

  Answered Closed Cindy Sinanian 83 views 6 comments 0 points Most recent by slotbuddy September 22, 2025
• 
  Google Authentication in FamilySearch caches credentials for patron? Is this common?

  I am currently serving in a FamilySearch Center. While helping a patron who authenticated into Fami…

  Answered Closed JHGibbons 113 views 7 comments 0 points Most recent by David Alan Webber September 14, 2025
• 
  Estoy ayudando a una hermana a recuperar su cuenta. Solamente tiene su número de miembro MRN. No dis

  no dispone de su cuenta de correo electronico ni celular de cuando creó su cuenta de FS. Que pasos …

  Answered Closed Alejandra Segovia 12 views 1 comment 0 points Most recent by MDNash79 September 2, 2025
• 
  New android phone, now app won't start

  Had Family Tree on my old android phone. Worked fine. Got a new phone and installed app on new phon…

  Answered Michael Hazlett 13 views 1 comment 0 points Most recent by Alan E. Brown September 1, 2025
• 
  estoy ayudando a un miembro a restablecer su usuario y contraseña pero el correo que prporciono no l

  el miembro que estoy ayudando ya no recuerda el correo que proporciono ni el telefono cuando abrio …

  Answered beatriz contreras2 23 views 1 comment 0 points Most recent by MDNash79 August 19, 2025
• 
  Why three reCaptcha "Are you Human" checkbox popups?

  Now we have to check a box to open the site. Another before we enter our login information and fina…

  Answered R.Pearce 111 views 6 comments 1 point Most recent by Adrian Bruce1 August 11, 2025
• 
  How do I change to my maiden name?

  Under Family Tree Preferences. Family Tree Starting Person. There is an edit button, but it won…

  Answered Darcy159 42 views 1 comment 0 points Most recent by JulianBrown38 August 3, 2025
• 
  login failure from MacFamilyTree v9

  Recently I discovered that I can no longer login from MacFamilyTree v9. I contacted SYNIUM and they…

  Answered allan.reid 64 views 3 comments 0 points Most recent by Wayland K Adams July 28, 2025
• 
  I have two Church accounts – need to connect my membership number to the correct one

  Hi, I need help with my FamilySearch accounts. I have an old account that is connected to my Church…

  Answered Maia Araceli Callero 32 views 1 comment 0 points Most recent by Wayland K Adams July 27, 2025