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I cannot access the Indexing page, what do I do?

Hyrum Gray
Hyrum Gray ✭
June 13, 2024 edited November 28, 2024 in FamilySearch Account

My account is all well and functioning however as I go to the Indexing page, it appears "Internal Server Error". I have inquired and asked for assistance from our Ward/Stake Temple And Family History Consultants but we were unable to solve the issue.

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Answers

  • Ashlee C.
    Ashlee C. mod
    June 18, 2024

    @Hyrum Gray Since we cannot see exactly what you are doing, the best way to get help is to contact FamilySearch Support. You can email them at nasupport@familysearch.org or you can call 1-866-406-1830.

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