FamilySearch Account

Discussion List

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  Constant Chat Notification with No New Chat Activity

  I am receiving "new Chat" notifications on multiple computers and my phone Family Tree ap…

  Answered ✓ DavidNCraig 82 views 6 comments 1 point Most recent by JulianBrown38 November 14, 2025
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  Why is Filae listed as an affiliate, when it NEVER works?

  I used to have a subscription to Filae and know how useful it can be. I let my membership lapse be…

  Answered Liane Lyle 273 views 6 comments 1 point Most recent by sc woz November 7, 2025
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  Bug on the to do list - items not showing on different browsers

  I added some tasks to do the to do list when I was at home. I am now at the library, those tasks ar…

  Answered J-3094 61 views 3 comments 0 points Most recent by Adrian Bruce1 November 4, 2025
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  Using the "Where am I from" activity

  I would like to apply this function to my grandson's profile. Is there a way to designate the …

  Answered ✓ Gary Spring 42 views 2 comments 0 points Most recent by Gary Spring October 29, 2025
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  I have 2 accounts, nothing is working,.. HELP please

  My name is (name removed), email should be (email removed) Thank you

  Answered Closed LoriPearce2 61 views 5 comments 0 points Most recent by sc woz October 29, 2025
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  Opportunities will not open

  Opportunities will not open

  Answered StokesAlanFrank1 31 views 2 comments 0 points Most recent by sc woz October 27, 2025
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  family Tree mobile App "login error"

  hi helping a member who is having problems signing in to FamilyTree mobile app on iphone. she logs …

  Answered Closed John K Webb 41 views 2 comments 0 points Most recent by sc woz October 24, 2025
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  Error 15

  I have been using Firefox on my old iPad. And now on my new iPad for the last almost 2 years. I hav…

  Answered Closed arvilray 63 views 3 comments 0 points Most recent by sc woz October 24, 2025
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  Reset password and username. Email and phone number have changed.

  I'm working with a member to access her FamilySearch account. She doesn't remember her co…

  Answered dawnhelenreuter1 131 views 8 comments 0 points Most recent by MandyShaw1 October 22, 2025
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  Why does my FS profile think I'm female?

  I've been registered since 2014, and on the page https://www.familysearch.org/en/tree/person/d…

  Answered ✓ MDNash79 131 views 10 comments 0 points Most recent by John Dawson_1 September 26, 2025