FamilySearch Account

She has an account and can log in. Her name is in the database but when she tries to see her tree t…

Answered Janine Elizabeth Danielle Nigh 47 views 1 comment 0 points Most recent by MandyShaw1 September 13

My issue lies in regard to the fact that the chat function is now unavailable for what I presume to…

Answered BrandonJamesEchols 88 views 3 comments 1 point Most recent by Ashlee C. September 12

I've searched everywhere to find how to rearrange the FamilySearch homepage so that I can immediate…

Answered ✓ Linda Newton Jackson 53 views 2 comments 1 point Most recent by Linda Newton Jackson September 9

Hello to all the FamilySearch team, On the FamilySearch home page, free access to top sites. If I l…

Answered Marcel Blais 36 views 1 comment 0 points Most recent by Marcel Blais August 26

How can I help others recover their family search account without using their email and phone numbe…

Answered Jonalyn Rocabo Ulat 74 views 4 comments 0 points Most recent by Ashlee C. August 26

While serving in a FamilySearch Center and helping a young woman who cannot log into FamilySearch, …

Answered JHGibbons 75 views 6 comments 0 points Most recent by JHGibbons August 16

I found my distant relatives in the global FT tree whose records were updated by their direct desce…

Answered ✓ JanTosovsky 60 views 2 comments 0 points Most recent by JanTosovsky August 15

Does FamilySearch offer two-factor authentication (2FA)? I currently utilize 2FA to access FamilySe…

Answered ronanderson1 178 views 6 comments 1 point Most recent by Samuel Robert Huffaker August 13

Temple

How do I get the temple back into my task bar? It used to be beside Activities. I took it off bec…

Answered ✓ NorrisDarleneMary1 28 views 2 comments 0 points Most recent by NorrisDarleneMary1 July 27

I used to have the Family Search Icon button on my Ancestry pages so I could check the accuracy of …

Answered Gail Osborn 137 views 5 comments 0 points Most recent by Gail Osborn July 22

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