FamilySearch Account

Discussion List

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  Chat for Users Under 18

  My issue lies in regard to the fact that the chat function is now unavailable for what I presume to…

  Answered Closed BrandonJamesEchols 86 views 3 comments 1 point Most recent by Ashlee C. September 12, 2024
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  How can I rearrange my homepage?

  I've searched everywhere to find how to rearrange the FamilySearch homepage so that I can immediate…

  Answered ✓ Closed Linda Newton Jackson 54 views 2 comments 1 point Most recent by Linda Newton Jackson September 9, 2024
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  The free access to top sites not show same thing English then French

  Hello to all the FamilySearch team, On the FamilySearch home page, free access to top sites. If I l…

  Answered Closed Marcel Blais 33 views 1 comment 0 points Most recent by Marcel Blais August 26, 2024
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  Recovering family search account

  How can I help others recover their family search account without using their email and phone numbe…

  Answered Closed Jonalyn Rocabo Ulat 85 views 4 comments 0 points Most recent by Ashlee C. August 26, 2024
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  Patron cannot log into FamilySearch Using Church Account

  While serving in a FamilySearch Center and helping a young woman who cannot log into FamilySearch, …

  Answered Closed JHGibbons 78 views 6 comments 0 points Most recent by JHGibbons August 17, 2024
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  Can I get the last login date for the specific user?

  I found my distant relatives in the global FT tree whose records were updated by their direct desce…

  Answered ✓ Closed JanTosovsky 53 views 2 comments 0 points Most recent by JanTosovsky August 15, 2024
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  FamilySearch login security measures

  Does FamilySearch offer two-factor authentication (2FA)? I currently utilize 2FA to access FamilySe…

  Answered Closed ronanderson1 183 views 6 comments 1 point Most recent by Samuel Robert Huffaker August 13, 2024
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  Temple

  How do I get the temple back into my task bar? It used to be beside Activities. I took it off bec…

  Answered ✓ Closed NorrisDarleneMary1 29 views 2 comments 0 points Most recent by NorrisDarleneMary1 July 28, 2024
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  How do I get my Family Search Icon button back onto my Ancestry account?

  I used to have the Family Search Icon button on my Ancestry pages so I could check the accuracy of …

  Answered Closed Gail Osborn 152 views 5 comments 0 points Most recent by Gail Osborn July 22, 2024
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  Editing My Gender

  I imagine this is a common question, but when I set up my own profile, in the first moments of join…

  Answered Closed Jillian6277 65 views 2 comments 0 points Most recent by Tennuchi Alan Cyril Edward July 18, 2024