FamilySearch Account

Discussion List

• 
  When I click on a document on a individual, the paper icon on the right, it will not open.

  The document opens, but it just bounces in and out so you can't read it. This has just started happ…

  Answered Judith Schweitzer 32 views 2 comments 0 points Most recent by CDBurk September 17
• 
  This is not a research question, but a techinical question

  Help Request: When I print my names to take them to the Temple it shows a physical address that is …

  Accepted Answer Victoria Delayne Jackson 43 views 6 comments 0 points Most recent by Victoria Delayne Jackson September 17
• 
  How can my patron get his husband FamilyTree account information

  I have a patron whose husband passed away lately. She does not have his Family tree account log-in …

  Accepted Answer 吴志宏 Lena Stout 23 views 1 comment 0 points Most recent by lookingfortheanswers September 14
• 
  BUG: Relationship Viewing setting doesn't work

  For example I enabled the settings on my account, and my wife did it on hers. We have all our past …

  Answered Igor Defaye 32 views 1 comment 0 points Most recent by DebDT September 13
• 
  Why am I locked out of FamilySearch?

  On August 19 I tried to open my FamilySearch account for further research on a family name, only to…

  Answered cacoethes scribendi 152 views 9 comments 0 points Most recent by CDBurk September 12
• 
  How do I sign up 'again' after years of being less active?

  Hi Team, I am helping one of my members to sign back into Family Search. They no longer have the mo…

  Accepted Answer deebrown1 54 views 5 comments 0 points Most recent by CDBurk September 10
• 
  ancestry

  How do I get ancestry updated on my account. I think it has expired.

  Answered loisraehuston1 22 views 3 comments 0 points Most recent by DRPGrigg September 9
• 
  Moved: How do I prevent someone from making unauthorized changes to my family tree

  This discussion has been moved.

  Closed PasB 1 view 0 comments 0 points Started by PasB September 8
• 
  Quote Settings

  I have a question about “Quote Settings.” When: • I Click on my personal icon. • In the pop-up I cl…

  Answered Robert Samuel Young 24 views 1 comment 0 points Most recent by bathompson September 8
• 
  When Editing Addresses in FS Settings it won't save

  When I try to save my changes, It says the Country is a required field but it is not editable and …

  Accepted Answer CharlesEOlsen 21 views 1 comment 0 points Most recent by Sanra September 7