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Discussion List
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Helping a brother with the correct login information, but the system tells him it is notA brother has the correct record number and birth date, but the system tells him that the two do no…
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How can I stop frequent 500 INTERNAL SERVER ERROR loops?In the past week or so I've frequently found that when returning to a tab in my browser that's been…
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How do I sign in with my email not receiving the instructions?I have tried numerous times selecting the button "forgot my password". The instructions d…
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Unable to sign inThis discussion was created from comments split from: sign in.
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set up a free Ancestry accountI am trying to set up a free Ancestry account, but I get this error message: Thank you for your inte
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Parental permission, and how to revoke parental permission for a child's accountDear Friends at FamilySearch, For a class that I will teach, I have followed through the steps for …
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Why do I keep automatically getting logged out ?When signing into FamilySearch there is an option to sign in for two weeks. Regardless of whether I…
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two account in one membership recordI could not access temple ordinances because of membership record is invalid. I already talked to t…
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FamilySearch account linked to another person's account on AncestryHello, I am helping my elderly mother regain access to her Ancestry account as an LDS member. With…
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Getting errors when logging inSince at least yesterday (7 April 2023), I have been unable to log into FamilySearch. I get a varie…
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