FamilySearch Account

Discussion List

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  Helping a brother with the correct login information, but the system tells him it is not

  A brother has the correct record number and birth date, but the system tells him that the two do no…

  Answered ✓ Bonnie Mary Warne 111 views 1 comment 0 points Most recent by Carla Tobler May 10
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  How can I stop frequent 500 INTERNAL SERVER ERROR loops?

  In the past week or so I've frequently found that when returning to a tab in my browser that's been…

  Answered SheamusPatt 764 views 17 comments 0 points Most recent by Patty Grajeda May 4
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  How do I sign in with my email not receiving the instructions?

  I have tried numerous times selecting the button "forgot my password". The instructions d…

  Answered Marijane Sawin McQuerry 41 views 1 comment 0 points Most recent by Sara Duo May 4
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  Unable to sign in

  This discussion was created from comments split from: sign in.

  System 141 views 2 comments 1 point Most recent by Carole Bunter May 2
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  set up a free Ancestry account

  I am trying to set up a free Ancestry account, but I get this error message: Thank you for your inte

  Answered Yvonne3716 52 views 1 comment 0 points Most recent by Wayland K Adams April 30
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  Parental permission, and how to revoke parental permission for a child's account

  Dear Friends at FamilySearch, For a class that I will teach, I have followed through the steps for …

  Answered DavidPutnamJr1 141 views 1 comment 0 points Most recent by Maile L April 20
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  Why do I keep automatically getting logged out ?

  When signing into FamilySearch there is an option to sign in for two weeks. Regardless of whether I…

  Answered sharpyshow 451 views 4 comments 1 point Most recent by Maile L April 20
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  two account in one membership record

  I could not access temple ordinances because of membership record is invalid. I already talked to t…

  Answered Roxanne Johnson2 91 views 1 comment 0 points Most recent by Wayland K Adams April 19
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  FamilySearch account linked to another person's account on Ancestry

  Hello, I am helping my elderly mother regain access to her Ancestry account as an LDS member. With…

  Answered SarahBJohnson 141 views 1 comment 0 points Most recent by Wayland K Adams April 19
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  Getting errors when logging in

  Since at least yesterday (7 April 2023), I have been unable to log into FamilySearch. I get a varie…

  Answered David Tyler 282 views 7 comments 0 points Most recent by DavidJohnson April 14