Android mobile login not staying logged in
With the recent version update, i am being asked to log in every time I open the app, and sometimes it throws me out of what I am working on and forces a new login. Not sure what changed, but wanted to alert you that this started about a week ago.
Answers
-
Hi @jakeonthebayou. Thanks for the info. Are you still seeing this issue? If so, how soon after logging in do you get kicked out? What are you doing when it happens?
Maile 🙂
0 -
I have not lately had the issue with the app logging me out while processing documents to my tree, but I still have to log into the app with my credentials multiple times each day as the app is not retaining my log-in like it used to. And the log-in portal has changed so my credentials are no longer auto-populated. For those of us heavy users, it is a hassle. Thanks for responding.
0 -
I have been having the same issue. When I open the app it does not ask for login, but while I am working. The sign in page pops up as I am doing searches and when I try to look at records. Many times it will also open the page I'm trying to look at on my mobile browser and request log in. Both issues happen multiple times during one session.
Michelle
0
