FamilySearch Account

Discussion List

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  Account Not Authorized

  Hello! I'm getting this error: Account Not Authorized FamilySearch Family Tree is accessible in Jap…

  Answered Michelle7,098 710 views 10 comments 0 points Most recent by Norm Jones September 22, 2022
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  Cannot access the tree information in Japan

  Hello! I live in Japan(but I'm a Brazilian) and my account is not authorized. I get this message ev…

  Answered Wallace517 226 views 1 comment 0 points Most recent by Kerijy September 20, 2022
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  How to change my email address

  How to change my email address

  Answered ✓ Susan McGary 583 views 3 comments 0 points Most recent by shpark13 September 19, 2022
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  How do I prevent my Free LDS ancestry.com account from linking me to their purchase page?

  When I enter through the LDS link page, which has 8 or more free family history services links, and…

  Answered ReddyKevin1951 214 views 1 comment 0 points Most recent by Carla Tobler September 16, 2022
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  Patron not able to sign into the community.

  When attempting to access the community my friend continues to get an error message telling her to …

  Answered ✓ Bob Gowans 557 views 7 comments 0 points Most recent by Steve Walker16 September 16, 2022
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  I cant get to log in

  This discussion was created from comments split from: FamilySearch account login issue.

  Answered System 221 views 2 comments 0 points Most recent by maureenmarydawson1 September 13, 2022
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  Continuing problem: users with new account can't sign in to Community

  I have seen the above message at least 4 times over the last month. Entering the username gets nowh…

  Answered Charliece Hillery 225 views 3 comments 0 points Most recent by Carla Tobler September 12, 2022
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  How to recover a church leaders familysearch account

  I have this sister who is unable to log into her familysearch account for some reason. We have chec…

  Answered george udosen 597 views 8 comments 0 points Most recent by SusanMullenPelton September 1, 2022
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  Please, I need authorization to use my account from Japan

  Hello! I live in Japan and my account is not authorized. I get this message every time I click “vie…

  Answered Thayana Mendes 135 views 1 comment 0 points Most recent by Kerijy August 31, 2022
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  When someone creates and account but is already in the Tree

  When I created my account, I included my wife and children in my Family Tree. Now, my wife created …

  Answered ✓ vincentschlegelmilch 796 views 8 comments 0 points Most recent by Dennis J Yancey August 30, 2022