FamilySearch Account

Discussion List

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  Membership added problem

  I want to add someone in my family tree but I couldn't be able to open it, it seem like I forgot th…

  Answered Closed Ekandem, Enamidem John 105 views 3 comments 0 points Most recent by Maile L May 24, 2023
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  Changing Email

  Why is the system not letting me change my email? Who can help me change my email?

  Answered ✓ Closed Branko 104 views 3 comments 0 points Most recent by Branko May 23, 2023
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  New email address

  I recently had to change my email address, and in doing so, I have had to re-register. How do I acc…

  Answered Closed SteveYeomans1 207 views 2 comments 0 points Most recent by VictoriaJZ May 21, 2023
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  hacked account

  What would someone do if they cannot get into their account and they think it has been hacked?

  Answered Closed carltstanley1 125 views 1 comment 0 points Most recent by Wayland K Adams May 18, 2023
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  My name and mobile # entered match an existing account.

  I am assisting a person to open an account but it states that the mobile number and name entered ma…

  Answered Closed Pearse 128 views 2 comments 0 points Most recent by Pearse May 17, 2023
• 
  Add Password Reset

  Forgot password, need to reset password, but there is no apparent way to do that.

  Answered Closed Ric Tobin 108 views 1 comment 1 point Most recent by Gordon Collett May 13, 2023
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  Helping a brother with the correct login information, but the system tells him it is not

  A brother has the correct record number and birth date, but the system tells him that the two do no…

  Answered ✓ Closed Bonnie Mary Warne 118 views 1 comment 0 points Most recent by Carla Tobler May 10, 2023
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  How can I stop frequent 500 INTERNAL SERVER ERROR loops?

  In the past week or so I've frequently found that when returning to a tab in my browser that's been…

  Answered Closed SheamusPatt 768 views 17 comments 0 points Most recent by Patty Grajeda May 4, 2023
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  How do I sign in with my email not receiving the instructions?

  I have tried numerous times selecting the button "forgot my password". The instructions d…

  Answered Closed Marijane Sawin McQuerry 44 views 1 comment 0 points Most recent by Sara Duo May 4, 2023
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  Unable to sign in

  This discussion was created from comments split from: sign in.

  Closed System 148 views 2 comments 1 point Most recent by Carole Bunter May 2, 2023