FamilySearch Account

Discussion List

• 
  BUG: Relationship Viewing setting doesn't work

  For example I enabled the settings on my account, and my wife did it on hers. We have all our past …

  Answered Igor Defaye 60 views 5 comments 0 points Most recent by Gordon Collett September 22
• 
  Account Not Authorized

  Hello! I'm getting this error: Account Not Authorized FamilySearch Family Tree is accessible in Jap…

  Answered Michelle7,098 81 views 10 comments 0 points Most recent by Norm Jones September 22
• 
  Please help me reset my previous account username and password

  This discussion was created from comments split from: FamilySearch account login issue.

  Answered System 20 views 3 comments 0 points Most recent by Vartika September 21
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  What happens to my account when I remove my name from church records?

  Does my existing account close and require me to create a new account and attach it to my parents? …

  Answered Yorgason, Ronald Paul 24 views 1 comment 0 points Most recent by Graham Buckell September 21
• 
  Cannot access the tree information in Japan

  Hello! I live in Japan(but I'm a Brazilian) and my account is not authorized. I get this message ev…

  Answered Wallace517 20 views 1 comment 0 points Most recent by Kerijy September 20
• 
  How to change my email address

  How to change my email address

  Answered ✓ Susan McGary 43 views 3 comments 0 points Most recent by shpark13 September 19
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  How do I prevent my Free LDS ancestry.com account from linking me to their purchase page?

  When I enter through the LDS link page, which has 8 or more free family history services links, and…

  Answered ReddyKevin1951 28 views 1 comment 0 points Most recent by CJTobler September 16
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  Patron not able to sign into the community.

  When attempting to access the community my friend continues to get an error message telling her to …

  Answered ✓ Bob Gowans 83 views 7 comments 0 points Most recent by Steve Walker16 September 16
• 
  I cant get to log in

  This discussion was created from comments split from: FamilySearch account login issue.

  Answered System 9 views 2 comments 0 points Most recent by maureenmarydawson1 September 13
• 
  FamilySearch account login issue

  Today I tried to access my FS account and it said I entered the wrong username or password. When I …

  Answered gaelmanampisoaandrimanantenarakotoseheno1 88 views 3 comments 0 points Most recent by maureenmarydawson1 September 13