RESOLVED | Post Date |
|---|
Download not Working (for any memory NOT in your Gallery). | 18-Aug-25 |
Sometime images attached to a Story disappear than reappear. | 15-Jun-25 |
When in "Following" and I click on a "Photo Attached," I get an error message. | 10-Jun-25 |
When someone "Likes a Memory" their name is no longer shown. | 10-Jun-25 |
Name Tag problems - possibly associated with "Attach to Another Tree." | 20-May-25 |
Use of left/right arrow not working correctly when typing in the diologue box in Comments and Tags. | 6-May-25 |
Photos tagged in gallery not showing on profile page on IPHONE. | 12-Mar-25 |
Profile Pic is Red. | 24-Feb-25 |
In a Memory, the link for an Album takes you to the Gallery. | 20-Feb-25 |
Can't access Albums unless logged-in. | 13-Feb-25 |
Memories with an "Unable to Display Image" message. | 13-Feb-25 |
Clicking the "folder" icon in Viewer does NOT take you to the Album. | 3-Feb-25 |
Chat Icon doesn't appear in current Gallery | 23-Jan-25 |
Slim lines instead of square images showing in the Memory Tab (or no memory at all). | 9-Jan-24 |
"Tips" button at bottom of Gallery page not working | 23-Dec-24 |
"Previous" and "Next" buttons not working appropriately Memory Viewer | 22-Dec-24 |
"Hide until next sign-in" alert doesn't work. | 9-Dec-24 |
Message that file was "Successfully attached..." does not disappear (when attaching Memories in Memory Tab on Tree). | 21-Oct-24 |
Comments don't include date stamp. | 20-Oct-24 |
Story edits not showing changes immediately. | 20-Oct-24 |
No ability to drag and drop photos in Memories and Sources, as you can with a Portrait. | 20-Oct-24 |
Tagging issue - putting a different name than what I enter | 1-Dec-24 |
Tagging function is not working (the "Attach to Tree" button gives an error message). | 23-Nov-24 |
Request to improve tagging in the Memory Viewer | 29-Oct-24 |
Initial tag gets wrong label | 29-Oct-24 |
Problem with merging | 29-Oct-24 |
Lost album? | 27-Oct-24 |
When writing a Title for a Memory, the box isn't very large to see the edits. | 22-Oct-24 |
Bug: Share Links to Memory items are broken - resulting page is a 404 error | 10-Sep-24 |
Tagging problem: pop-up box does not show when clicking the "gear" | 5-Sep-24 |
Additional tagging problems when you click the "gear." | 5-Sep-24 |
Many Memories (over 100), but tab shows 0 | 4-Sep-24 |
Inconsistencies in the Gallery, like PDF watermark and drop-down menus. | 29-Aug-24 |
Multiple tagging problems. | 27-Aug-24 |
Flashing gray boxes when you click Memories from a person page who has no Memories | 25-Aug-24 |
"Well, this is unexpected" statement. | 15-Aug-24 |
Topic Tags are not listed in alphabetical order | 10-Jul-24 |
Can't "Bookmark" your own Album. | 4-Jul-24 |
Question about a Detached Story still being visible | 4-Aug-24 |
When you open a Story that has (only one) image attached, the image does not display correctly. | 24-Jul-24 |
Strange keystroke interaction between Chat and Memories. | 22-Jul-24 |
Can't click the "gear" next to a tagged person after selecting "Show More">"Show All" under Tag People. | 20-Jul-24 |
No option to easily toggle between a Story and the several pictures attached to Story. | 8-Jul-24 |
Memory Stories do not fit on a mobile screen. Bad visibility. | |
Trouble with Standardized Location. | 7-Jun-24 |
Cannot Delete Memories marked as "Limited Access" | 7-Jun-24 |
Hovering over the lock icon for a Memory marked as “Limited Access” shows “Private.” | 7-Jun-24 |
Trouble with Multiple Tags | 7-Jun-24 |
Cannot attach "Limited Access" Photo as Profile Portrait. | 7-Jun-24 |
"Tag People" pop-up box doesn't always generate the person you want, then you have to Add New/Add to Tree. | 5-Jun-24 |
Unsure what icons mean in the Information side-bar when using a devise without a mouse. | 22-May-24 |
When tagging a photo/document, the last person tagged will stay on top of tagged list. | 22-May-24 |
The “Tag Person” pop-up box gets in the way of the Memory while you are trying to tag. | 17-May-24 |
Option to “open image in new tab” on a memory from the Person Page doesn’t allow option to edit memory. | 16-May-24 |
Different viewing experience for the "Comments" on a Memory. | 16-May-24 |
Memory image cluttered/difficult to see when you tag multiple people in photos and documents. | 7-May-24 |
Memory Find search is not able to provide a view of consecutive images. | 7-May-24 |
When opening a Story, attached photos are not displaying fully/can't resize. | 7-May-24 |
Request that the help articles for Memory be updated—with icons. | 6-May-24 |
Can't see the image adjustment icon in iOS devices | 30-Apr-24 |
No easy way to return to the Gallery after editing a Memory. | 26-Apr-24 |
Trouble tagging a person when using special characters. | 26-Apr-24 |
“Add New” tagging suggestion isn’t always visible. | 23-Apr-24 |
Confusion over who is using which version of the Memory Viewer. | 23-Apr-24 |
Make Private setting is not displaying properly. | 23-Apr-24 |
FamilySearch instructors struggling with teaching new vs old Memory Viewer. | 22-Apr-24 |
Memory freezes up when you add a second person to the document. | 20-Apr-24 |
"Remembrance" replaced with "Comments." | 20-Apr-24 |
100% of users now use the New Memory Viewer | |
Logged-out users aren't being re-directed to the new Memory Viewer. | |
Attaching an unattached tag succeeds. Confirmation boxes no longer break the flow. | |
Person tagging now responds quickly, regardless of how many tags you have created previously. The first 100 suggestions display; suggestions update & filter as you type a name. | |
Can't edit memory details. Clicking submit button to save gives an error banner. Details save properly again. | |
Cannot rotate another person's image anymore. (May be enabled in the future for Family Groups.) | |
Descriptions display correctly again. | |
Help banner now hides when I click to tag a person. | |
Edit mode for Stories doesn't fit on mobile phone screen. | |
