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There are 20 empty rectangles when entering Memories for the first photo or document

AmberML1
AmberML1 ✭✭✭✭
August 26, 2024 edited September 23, 2024 in Social Groups

@Leroy Roberts has posted:

Program Bug: When I try to enter a photo or document into 'Memories' for a person without any entries, I see 20 empty and pulsating rectangles that won't disappear after I add the photo/document. I must click the refresh icon to delete the empty rectangles and see the photo/document I just added and then complete the tag process.

If there is a photo or document already attached, the program proceeds normally.

https://community.familysearch.org/en/discussion/166098/there-are-20-empty-rectangles-when-entering-memories-for-the-first-photo-or-document

We have closed this discussion in the Memories Categories of the Community and moved this discussion here, to the Memory Viewer Feedback group. If you have further comments or discussions regarding the Memory Viewer, please post in this group. Thank you!

1

Comments

  • AmberML1
    AmberML1 ✭✭✭✭
    August 26, 2024

    @GFre also posted this:

    I encountered the same bug! Just looking at a memories tab of someone with no pictures shows it for me, on both Firefox and Chrome browsers.

    After uploading a photo, it goes away; however, it's very bothersome to the eyes, as it keeps flashing in the background while I'm locating a photo to upload.

    0
  • AmberML1
    AmberML1 ✭✭✭✭
    August 26, 2024

    Thanks for reporting this! I'll forward this on to the right people.

    0
  • AmberML1
    AmberML1 ✭✭✭✭
    September 19, 2024

    @GFre and @Leroy Roberts

    It looks like this bug had been fixed. You should no longer see the 20 gray flashing boxes in the Memories tab.

    Thanks again for your help!

    0
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