Known Issues
Known Issues:
- Logged out users aren't being re-directed to the new Memory Viewer
- Fix in progress
- The 'Add New' tagging suggestion isn't always visible
- Fix complete and coming out soon
- Accented characters were causing the "Add New" to hide
- Patrons with large galleries are experiencing a long load time when clicking to view a memory from their Gallery
- Work is in progress
- Edit mode for Stories doesn't fit on mobile phone screen
- Re-design is in progress
- Help banner is covered my tag names.
- Needs to be on the top layer, so it can be read it.
- Help banner cannot be dismissed.
- Needs to be dismissed or timed out, so it doesn't block tagging.
- Can't see the image adjustment icon in iOS devices - 30 Apr 24
Outside Impacts (Not Part of the Memory Viewer, but May Effect Memory Viewer):
- Patrons did not have a button to opt-out of Family Group Labs
- Visit this URL
Planned Enhancements:
- Add ability for Tag Suggestions to do a "fuzzy match"
- Searching for "John Doe" will return "John R. Doe" (a "fuzzy" match) as well as "John Doe" (an exact match).
Resolved Issues:
Monday May 6th:
- The Tag Suggestions feature is attempting to provide too many suggested names
- Person tagging now responds quickly, regardless of how many tags you have created previously.
- The first 100 suggestions are displayed. These suggestions update & filter as you type a name.
- Some stories are being cached by the browser and are not updating after a change is submitted
- Stories update and display correctly after a change is saved.
- Attaching an unattached tag breaks when a private memory confirmation box appears
- Attaching an unattached tag succeeds.
- Confirmation boxes not longer break the flow.
- Visibility tag says "PUBLIC" but doesn't say it is a button or can be edited and set to "PRIVATE"
- Re-design has been proposed. Re-design will address other feedback as well.
- Hover text for Comment icons either doesn't show or is unclear
- Hover text for comments now says "Comments" instead of "Remembrances".
- Additional improvements have been designed and are in user testing.
- User Feedback: Why is the Save button called Submit?
- User Feedback: Where does the Info panel with all my details go when I view Comments?
- User Feedback has be shared with design. Info panel/Comments issue has be re-designed and is in user testing.
Previous updates:
- Can't edit memory details. Clicking submit button to save gives an error banner.
- Details save properly again.
- Can rotate an image that doesn't belong to me, but it causes errors.
- Cannot rotate another person's image anymore. (May be enabled in the future for Family Groups.)
- Descriptions do not show line breaks or paragraphs.
- Descriptions display correctly again.
- Help banner blocks tagging people on images.
- Help banner hides when I click to tag a person.
"Resolved issues" includes our most recent updates. It may take a few days before each fix is out and available online. A change log will be added soon to provide more information and the dates these issues were resolved.