Known Issues
Stephanie V.
Community Manager
Known Issues:
- The Tag Suggestions feature is attempting to provide too many suggested names
- Attempting to tag people is slow. Slower for customers who tag more people.
- Nothing is displayed for several seconds after an image is clicked to add a person tag. This results in patrons clicking again, increasing the delay, and potentially freezing the browser.
- Some stories are being cached by the browser and are not updating after a change is submitted
- Stories may not update immediately when a change is saved. (The change has been saved, and is visible in the Gallery thumbnail, or after your cache is cleared manually.)
- Patrons with large galleries are experiencing a long load time when clicking to view a memory from their Gallery
- Attaching an unattached tag seems to break when a private memory confirmation box appears
- Under current investigation
- Edit mode for Stories doesn't fit on mobile phone screen
- Help banner is covered my tag names.
- Needs to be on the top layer, so it can be read it.
- Help banner cannot be dismissed.
- Needs to be dismissed or timed out, so it doesn't block tagging.
- Visibility tag says "PUBLIC" but doesn't say it is a button or can be edited and set to "PRIVATE"
- Hover text for Comment icons either doesn't show or is unclear
- Patrons cannot opt-out of Family Group Labs
- Because Family Groups is a Labs experiment and not complete, this causes the new Memory Viewer to appear broken for users who cannot opt-out of Labs
- Visit this URL
- User Feedback: Why is the Save button called Submit?
- User Feedback: Where does the Info panel with all my details go when I view Comments?
Resolved Issues:
- Can't edit memory details. Clicking submit button to save gives an error banner.
- Details save properly again.
- Can rotate an image that doesn't belong to me, but it causes errors.
- Cannot rotate another person's image anymore. (May be enabled in the future for Family Groups.)
- Descriptions do not show line breaks or paragraphs.
- Descriptions display correctly again.
- Help banner blocks tagging people on images.
- Help banner hides when I click to tag a person.
"Resolved issues" includes our most recent updates. It may take a few days before each fix is out and available online. A change log will be added soon to provide more information and the dates these issues were resolved.
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