General Questions

Hi, I tried to assist a new patron with setting up a Family Search account. She does not have an em…

Answered Closed WendyWalmsley 31 views 3 comments 0 points Most recent by Áine.ní.Donnghaile October 18, 2024

Answered ✓ Closed Jerry Ernsberger 61 views 2 comments 0 points Most recent by MandyShaw1 October 18, 2024

Why is the mail function (the white mail letter tag in the top right corner) not working in FamilyS…

Answered Closed DanielGonik 131 views 17 comments 0 points Most recent by JulianBrown38 October 17, 2024

Answered Closed NGOZII 31 views 1 comment 0 points Most recent by Áine.ní.Donnghaile October 17, 2024

Hello I am needing help I can't seem to find out what's wrong but I can't access my …

Answered Closed RachelSalamy 31 views 2 comments 0 points Most recent by Amy Archibald October 17, 2024

Dear FamilySearch Support Team, I hope this message finds you well. I am experiencing an issue whil…

Answered Closed Asha Kanta Sharma 81 views 3 comments 0 points Most recent by Ashlee C. October 16, 2024

To-do list question

I am a worker at our local FamilySearch center. When I work on my own family at the center and put …

Answered Closed KatherineStokerSingleton 71 views 6 comments 0 points Most recent by Ashlee C. October 15, 2024

I tried to chat with someone (username removed) and get this error each time. The linked page does…

Answered ✓ Closed Bill Kaczmarek 41 views 5 comments 0 points Most recent by Alan E. Brown October 9, 2024

Last week I bookmarked 108 FamilySearch tutorial playlists on YouTube. This week all of those play…

Answered Closed Perry Trost 121 views 4 comments 0 points Most recent by mynameistk October 9, 2024

Language

Today I have a language error … I do work with german language. Sine the early afternoon it is all …

Answered Closed rhineland_palatine 81 views 5 comments 0 points Most recent by Lars van Ravenzwaaij October 8, 2024

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