General Questions

Discussion List

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  Glitch with some Portal Assets?

  For several weeks our Family Search Center has experienced some level of failure signing in to Fold…

  Answered Closed LisaMortonMills 31 views 1 comment 0 points Most recent by Áine.ní.Donnghaile November 11, 2024
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  Create-an-account page improvements

  I believe an issue with the Create an Account page is leading to a growing number of anonymous use…

  Answered Closed Mary Munk 101 views 3 comments 2 points Most recent by Re Searching November 10, 2024
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  Relative Finder

  Where is relative finder so I can find out if I am a relative to anyone in my genealogy society? T…

  Answered Closed jeffreyvaillant1 141 views 2 comments 0 points Most recent by jeffreyvaillant1 November 9, 2024
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  I need help finding birth records, where can I look?

  I have family members that were born in Kentucky. The courthouse had a fire and birth records were…

  Answered Closed LoisWarrick 31 views 1 comment 0 points Most recent by Áine.ní.Donnghaile November 8, 2024
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  My Planner

  My Planner no longer opens for public accounts. The new banner shows but the page fails to load.

  Answered Closed Miss Jessie 81 views 3 comments 0 points Most recent by JJLAN November 7, 2024
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  I am a family history consultant but do not want my info to show up on Family Search

  Could you remove my name and email and phone number? People in the ward already know and I don…

  Answered Closed Isaacson 71 views 2 comments 0 points Most recent by Alan E. Brown November 7, 2024
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  BUG REPORT - Labs page is down again

  Edit - 11:51a It's back up. Thanks. The labs page https://www.familysearch.org/en/labs/ was w…

  Answered Closed Áine.ní.Donnghaile 41 views 3 comments 1 point Most recent by Rhonda Budvarson November 6, 2024
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  iOS FamilySearch App Chat not working for app version 4.9.3 and 4.9.5.

  I have received a notification from one of my friends who is using the FamilySearch App on the IOS …

  Answered Closed 서강원 41 views 1 comment 0 points Most recent by Rhonda Budvarson November 6, 2024
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  attaching records.

  I asked a question re not being able to attach records. It appears 2 people answered my question -…

  Answered Closed airland 71 views 2 comments 0 points Most recent by Rhonda Budvarson November 6, 2024
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  Why do we have to go to FamilySearch Centers to be able to see some images?

  I am from Manizales, Colombia, and I try to see some images of baptisim records but a lot of those …

  Answered Closed Alejandro Gomez Duque 51 views 1 comment 0 points Most recent by Áine.ní.Donnghaile November 6, 2024