General Questions

Discussion List

• 
  The 'Help Others' button is gone. Has it moved elsewhere?

  The 'Help Others' button is gone. Has it moved elsewhere?

  Answered ✓ Closed HamiltonJamesStephen1 83 views 7 comments 0 points Most recent by AnneLoForteWillson November 20, 2024
• 
  Filae connection issues?

  Is anyone experiencing Filae issues with their LDS account? I know a lot of new records were added …

  Answered Closed Taylor, Carol Ann 132 views 5 comments 0 points Most recent by Ashlee C. November 19, 2024
• 
  Chrome Os Flex Group

  Would it be possible to start a Chrome OS Flex group? I now have two computers in my center that ha…

  Answered Closed George Ezell Legge 65 views 1 comment 0 points Most recent by Áine.ní.Donnghaile November 14, 2024
• 
  Data administrator hacked my church of Jesus Christ Latter Day Saints account.

  dataadministration@familysearch.org

  Answered Closed Alexis32830 72 views 3 comments 0 points Most recent by Áine.ní.Donnghaile November 14, 2024
• 
  How do you attach a document to ask a question?

  How do you attach a document to ask a question?

  Answered Closed janetwright3 164 views 13 comments 0 points Most recent by Áine.ní.Donnghaile November 12, 2024
• 
  "A cross-origin error was thrown" error in Help system

  I am using Windows 10 with a Chrome browser. To reproduce this error, I do the following on the Fa…

  Answered ✓ Closed JulianBrown38 43 views 2 comments 0 points Most recent by JulianBrown38 November 12, 2024
• 
  Glitch with some Portal Assets?

  For several weeks our Family Search Center has experienced some level of failure signing in to Fold…

  Answered Closed LisaMortonMills 34 views 1 comment 0 points Most recent by Áine.ní.Donnghaile November 11, 2024
• 
  Create-an-account page improvements

  I believe an issue with the Create an Account page is leading to a growing number of anonymous use…

  Answered Closed Mary Munk 104 views 3 comments 2 points Most recent by Re Searching November 10, 2024
• 
  Relative Finder

  Where is relative finder so I can find out if I am a relative to anyone in my genealogy society? T…

  Answered Closed jeffreyvaillant1 143 views 2 comments 0 points Most recent by jeffreyvaillant1 November 9, 2024
• 
  I need help finding birth records, where can I look?

  I have family members that were born in Kentucky. The courthouse had a fire and birth records were…

  Answered Closed LoisWarrick 31 views 1 comment 0 points Most recent by Áine.ní.Donnghaile November 8, 2024