Error- try again or refresh page
Comments
-
family search all messed up,says oops something went wrong try again or refresh page,can't find if I'm related when i type a name in , family search.org won't open up nothing works,
0 -
@Walburger, John Perry, have you tried the basic troubleshooting steps? First, see if it's just your browser: try a different one (temporarily). If that works, then go back to your original browser and check whether it's up to date. (FS programmers commit to supporting the current version and one previous.) If you're still having problems, clear your FS-related cache and cookies. (How you do so depends on your browser.)
1 -
It's the new Imperva security service. It's not client-side, it's not cookies, it can't be fixed with a restart, you just have to wait for the server to unclinch itself. If it was a client-side problem, it would happen quickly and wouldn't just clear up after waiting an hour or so.
It's something on their end triggered by some kind of innocuous user action -- I don't know exactly what, but apparently I do it every day. (I think it might be related to the new function where changes made in one tab get propagated to other open tabs in the background. I often have a lot of tabs open.)
If you open the browser console, you'll see the server is responding with 403 errors for some resource requests -- they've deemed you a security risk and locked you out. This results in the page showing the Internal Server error.
0
