FamilySearch Center

Discussion List

• 
  Some Australian FHCs not connecting to Portal sites

  A number of Australian FHCs have contacted support in the last week because they have suddenly lost…

  Answered Closed Norm Jones 1.3K views 20 comments 0 points Most recent by Norm Jones August 2, 2022
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  Partner sites

  So, patrons that are not members of the church, now do not have access to partner sites? Is that co…

  Answered Closed Jeanie Kohntopp 261 views 1 comment 0 points Most recent by Áine Ní Donnghaile August 2, 2022
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  Can't open blocked catalogues even inside Family History Center

  I've been trying to access some catalogues from Russas, Ceara, Brazil but it appears blocked. A mes…

  Answered ✓ Closed Raquel Vidal Ratsepa 641 views 7 comments 0 points Most recent by Ken Richins - NA FSCS Specialty Lead August 1, 2022
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  FHC Director has sadly died. Not sure who gets any emails sent now.

  Chester Wales FHC. Information is wrong when doing a search on Familysearch for the FHC opening hou…

  Answered Closed Julie Kinouchi 431 views 3 comments 0 points Most recent by DavidBeck1 July 25, 2022
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  Unable to access Ancestry Institution version through the portal

  When we attempt to access Ancestry Institution via the Portal we get the above screen. Unable to ac…

  Answered Closed J. Britt Franklin 211 views 2 comments 0 points Most recent by DavidBeck1 July 21, 2022
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  Ancestry Institution quick link gone from FS person pages

  The Ancestry Institution quick link is no longer showing up with the other quick links on a person'…

  Answered Closed Charlotte Noelle Champenois 701 views 9 comments 0 points Most recent by BobChell July 20, 2022
• 
  How do I erase my phone number from a Family History Center listing? I was released 4 yrs ago.

  Answered Closed CarolKArmstrong 191 views 1 comment 0 points Most recent by CHold July 19, 2022
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  As a director how do I get into familyhistorymail.org

  As a director how do I get into familyhistorymail.org?

  Answered Closed Smith Shirley Ann 641 views 3 comments 0 points Most recent by CarolKrglPntn July 16, 2022
• 
  Why can´t I find familysearch centers in Spain?

  I have entered to search familysearch centers in the Spanish language and the page is always thinki…

  Answered Closed Pérez Rico Miriam 281 views 1 comment 0 points Most recent by Áine Ní Donnghaile July 10, 2022
• 
  Portal operations on FamilySearch

  Periodically, we have non-member patrons come in to use the Portal to access images they cannot se…

  Answered Closed J. Britt Franklin 281 views 3 comments 2 points Most recent by MaureenE123 July 10, 2022