FamilySearch Center

Discussion List

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  Difficulty Submitting a FHC Monthly Report

  Kia ora, I am having difficulty submitting my monthly FHC report to HQ in Salt Lake. In the past I …

  Answered Closed TeRangiPeterHerdman1 314 views 2 comments 0 points Most recent by edwardmichaeldraper II September 30, 2022
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  Why not have a phone number for FHC consultants?

  I work at a FHC in NC and I work at night 7-9PM. A same day appointment will not help me to answer…

  Answered Closed Louise E Cole 301 views 2 comments 0 points Most recent by edwardmichaeldraper II September 30, 2022
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  How do I find out if and when computer replacements are coming to our stake FHC?

  Answered Closed parsonsshellie 231 views 3 comments 0 points Most recent by Jon W. Thomas September 28, 2022
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  My FHC has 120 microfilms that need to be returned (in South Australia). How do I go about this?

  My FHC has 120 microfilms that need to be returned (in South Australia). How do I go about this?

  Answered ✓ Closed diffield 781 views 11 comments 0 points Most recent by Bradley D Marchant September 23, 2022
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  Photo scanner (stand alone)

  Is a photo scanner high speed allowed to be connected in a family history centre? (either purchased…

  Answered ✓ Closed McGonigal Marilyn Myrtle1 499 views 6 comments 0 points Most recent by Dennis J Yancey September 14, 2022
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  Family History Center Portal

  The portal is not working on one of the computers and I contacted the stake specialist. I was told …

  Answered ✓ Closed RSNeibaur 361 views 4 comments 1 point Most recent by RSNeibaur September 14, 2022
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  Ancestry Institution

  Hayden Lake FHC in CDA, Idaho, we continue to get this error when community patrons are trying to g…

  Answered Closed Tamalyn Lively 201 views 1 comment 0 points Most recent by DavidBeck1 September 13, 2022
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  How do I get access to films with keys above the camera icon on my laptop when in the FHC

  Looking for how to add the extension to my laptop while in the FHC

  Answered Closed pmalyon3357137 531 views 6 comments 0 points Most recent by Graham Buckell September 9, 2022
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  Locked files not opening at a Family History Library

  I am at the Williamsburg, VA Family History Library trying to open a file that was "locked&quo…

  Answered Closed Donna Brock_1 1.1K views 10 comments 0 points Most recent by Quint Hurst September 8, 2022
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  Phone Support Ending. How will this affect Family History Center operations?

  Starting on September 1, 2022, FamilySearch will provide live support to its patrons through  “sche…

  Answered Closed Chas Howell 831 views 9 comments 0 points Most recent by genbug08 September 7, 2022