Acri, Cosenza, Calabria, Italy Microfilms

CFerrara

I am usually able to access the Acri microfilms from my local Family History Center. Today I received a message that they were unavailable and that I would have to access them from a family history center (which is where I was). I logged out and back in, I tried a different computer, and I waited and tried again—all without success. Any suggestions?

A van Helsdingen

This probably indicates an IT issue at the FHC. Someone is going wrong that means the system does not recognize the computers as being at a FHC and thus authorized to view "restricted" records. The good news is that you're seeing a message saying to view the records at a FHC: sometimes records are taken offline, and when that happens you wouldn't get a message saying to view them at a FHC.

My suggestion is to talk to the FHC staff and ask them to check the computers are properly configured.