Home› Welcome to the FamilySearch Community!› Ask a Question› FamilySearch Center

Acri, Cosenza, Calabria, Italy Microfilms

Options
  • Mute
CFerrara
CFerrara ✭
August 11, 2022 edited July 10, 2024 in FamilySearch Center

I am usually able to access the Acri microfilms from my local Family History Center. Today I received a message that they were unavailable and that I would have to access them from a family history center (which is where I was). I logged out and back in, I tried a different computer, and I waited and tried again—all without success. Any suggestions?

0

Answers

  • A van Helsdingen
    A van Helsdingen ✭✭✭✭✭
    August 11, 2022

    This probably indicates an IT issue at the FHC. Someone is going wrong that means the system does not recognize the computers as being at a FHC and thus authorized to view "restricted" records. The good news is that you're seeing a message saying to view the records at a FHC: sometimes records are taken offline, and when that happens you wouldn't get a message saying to view them at a FHC.

    My suggestion is to talk to the FHC staff and ask them to check the computers are properly configured.

    0
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories
  • 43.3K Ask a Question
  • 3.5K General Questions
  • 577 FamilySearch Center
  • 6.8K Get Involved/Indexing
  • 652 FamilySearch Account
  • 6.6K Family Tree
  • 5.2K Search
  • 1K Memories
  • 2 Suggest an Idea
  • 480 Other Languages
  • 62 Community News
  • Groups