General Questions

Discussion List

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  Help with the Plans page in the Planner

  I am having trouble opening the Plan page in the Planner. It has been going on at least for 3 days…

  Answered Closed marciaanndixon1 161 views 2 comments 1 point Most recent by Brett . December 10, 2021
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  Why does the start screen get stuck when logging on?

  Two times out of three when I log on the start screen (https://www.familysearch.org/en/) shows thre…

  Answered ✓ Closed Peter M Smith1 841 views 15 comments 0 points Most recent by No one in particular December 10, 2021
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  Comment about new search engine and how awful it is for exact searches

  First I wanted to comment saying it was extremely hard to figure out how to post a comment. I like…

  Answered Closed Dana Palmer 171 views 1 comment 3 points Most recent by Brett . December 10, 2021
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  Provide some documentation on the Nov 8 changes to Recommended Tasks

  Explain what the new options are. Explain the motivation for the changes, explain where the old lis…

  Answered Closed Douglas McPhaden 311 views 3 comments 1 point Most recent by Douglas McPhaden December 10, 2021
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  Is there any chance the old search interface will return?

  The new one (new as of September) is possibly the worst of any genealogy site I have been on. Whil…

  Answered Closed 501W33RD 191 views 3 comments 1 point Most recent by Brett . December 10, 2021
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  Limit my Trending Discussions to the language that I am currently set to.

  I noticed today that I was getting discussions from groups whose main language was not English (whi…

  Answered Closed AnneLoForteWillson 731 views 14 comments 3 points Most recent by Brett . December 9, 2021
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  "Community.FamilySearch" Forum. FAULT / FLAW. "Comments" DISAPPEARING, once AGAIN ...

  Administration "Community.FamilySearch" Forum Attention: @Mark McLemore Subject: FAULT /…

  Answered Closed Brett . 1.2K views 23 comments 1 point Most recent by Brett . December 9, 2021
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  Systematic user's manual & example

  Would love to have access to a systematic "User's Manual." I occasionally see get emails…

  Question Closed Del Lamiman 91 views 0 comments 0 points Most recent by Del Lamiman December 9, 2021
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  My Legacy vs FamilySearch do not correspond. Why?

  Hi. I'm puzzled about signing in via Legacy. They do not correspond. I tried to change my password …

  Answered Closed Johanne T. Hernes 331 views 4 comments 0 points Most recent by Johanne T. Hernes December 9, 2021
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  New interface rollout

  Please allow users to revert back to the standard version when rolling out any new interface change…

  Answered Closed Alex Ezra Campbell 661 views 6 comments 9 points Most recent by Justin L. Smith December 9, 2021