FamilySearch Account

Discussion List

• 
  Problems recovering username

  Trying to recover a username, but it will only let me click on Forgot Password. Is there a problem …

  Answered ✓ Closed MartinDorothy1 244 views 3 comments 0 points Most recent by MartinDorothy1 September 17, 2021
• 
  When I click on a document on a individual, the paper icon on the right, it will not open.

  The document opens, but it just bounces in and out so you can't read it. This has just started…

  Answered Closed Judith Schweitzer 231 views 2 comments 0 points Most recent by CDBurk September 17, 2021
• 
  This is not a research question, but a techinical question

  Help Request: When I print my names to take them to the Temple it shows a physical address that is …

  Answered ✓ Closed Victoria Delayne Jackson 495 views 6 comments 0 points Most recent by Victoria Delayne Jackson September 17, 2021
• 
  How can my patron get his husband FamilyTree account information

  I have a patron whose husband passed away lately. She does not have his Family tree account log-in …

  Answered ✓ Closed Lena 吴志宏 242 views 1 comment 0 points Most recent by lookingfortheanswers September 14, 2021
• 
  Why am I locked out of FamilySearch?

  On August 19 I tried to open my FamilySearch account for further research on a family name, only to…

  Answered Closed cacoethes scribendi 1.6K views 9 comments 0 points Most recent by CDBurk September 12, 2021
• 
  How do I sign up 'again' after years of being less active?

  Hi Team, I am helping one of my members to sign back into Family Search. They no longer have the mo…

  Answered ✓ Closed deebrown1 745 views 5 comments 0 points Most recent by CDBurk September 10, 2021
• 
  ancestry

  How do I get ancestry updated on my account. I think it has expired.

  Answered Closed loisraehuston1 291 views 3 comments 0 points Most recent by DRPGrigg September 9, 2021
• 
  Quote Settings

  I have a question about “Quote Settings.” When: • I Click on my personal icon. • In the pop-up I cl…

  Answered Closed Robert Samuel Young 212 views 1 comment 0 points Most recent by bathompson September 8, 2021
• 
  When Editing Addresses in FS Settings it won't save

  When I try to save my changes, It says the Country is a required field but it is not editable and …

  Answered ✓ Closed Charles E Olsen 174 views 1 comment 0 points Most recent by Sanra September 7, 2021
• 
  Slow updating

  Hi My father just recently passed away and in his effects we found his log in for the site so I wa…

  Answered Closed Arthur Maroney 841 views 5 comments 0 points Most recent by Carol Kirkham Hatch September 2, 2021