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recover old account

LegacyUser
LegacyUser ✭✭✭✭
October 31, 2020 edited July 11, 2024 in FamilySearch Account
recover old account

How to recover old account? Years ago I started a family tree using different email and user.

 

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Best Answer

  • Anitra Whittle
    Anitra Whittle ✭✭✭
    October 31, 2020 Answer ✓

    Hello @S. Cantrell_1​ 

    It happens to the best of us. Probably it would be best if you call FamilySearch Support at 866-406-1830. Select option 1 for English, then option 1 one for help. Give them the information needed and they will help you restore your account and update your settings.

    Enjoy,

    @Anitra Whittle​ 

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