FamilySearch Account

Discussion List

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  FEEDBACK OPTIONS - for issues needing imeediate response - how????

  In older versions of FamilySearch - there were Feedback options that created CASES - as well as lin…

  Answered Closed Dennis J Yancey 762 views 13 comments 1 point Most recent by MaureenE123 July 21, 2021
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  Canniot setup Family Search Account, says, this church record number is already used in an account

  My mother wants to set up a Family Search account, but her church record number is already used in …

  Answered ✓ Closed leemonyokaegan 351 views 3 comments 0 points Most recent by darlog July 21, 2021
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  Android tablet app won't allow me to sign in

  I can sign in just fine on my PC and Android phone. But the app downloaded to my Galaxy Tab A gives…

  Answered ✓ Closed Shannon Marie Murphy 814 views 12 comments 0 points Most recent by Shannon Marie Murphy July 20, 2021
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  Password recovery not working

  My 12 year old daughter created a Family Search account over a year ago. She forgot her password an…

  Answered ✓ Closed KennyWiser 1.1K views 3 comments 0 points Most recent by Suzy Adams July 13, 2021
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  Why can't I register my 12 year old daughter?

  We can not log on to our daughter's family search account. My husband and I both have an account an…

  Answered ✓ Closed Rosilee Weber Barker 393 views 3 comments 0 points Most recent by LaReinJM July 8, 2021
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  Ancestry com inscrição paga - como vincular com a conta do Familysearch?

  Caros prezados, poderiam me ajudar com uma dúvida, por favor? Fiz a inscrição paga no Ancestry para…

  Closed Elisabeth MariaCoe 101 views 0 comments 0 points Most recent by Elisabeth MariaCoe July 7, 2021
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  My access to the church service email has been stopped

  In trying to log into my church service email account, (my_kalamazoo@familyhistorymail.org). I am…

  Answered ✓ Closed Charmiller2 391 views 3 comments 0 points Most recent by Charmiller2 July 2, 2021
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  When I open my sources in familysearch i cannot open the original source anymore. Why?

  Why is it not possible to open the original source in films anymore? for example htt…

  Answered Closed HelmutFarcher1 161 views 1 comment 0 points Most recent by 1ByrdLady June 27, 2021
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  How can my friend get her FS account details restored?

  She uses correct name and password but screen says she is "Unknown. Person Not Found.This pers…

  Answered ✓ Closed Woolley Enid Florence 661 views 2 comments 0 points Most recent by lstolk36 June 27, 2021
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  Account deletion

  First may I compliment FamilySearch on the wonderful service they do, but sadly due to unforeseen c…

  Answered ✓ Closed SueaK 511 views 4 comments 0 points Most recent by Dennis J Yancey June 25, 2021