HTTP ERROR 400

fbax

HTTP ERROR 400

Every time I login to Family Search this past month I get...

 

This page isn’t working

If the problem continues, contact the site owner.

HTTP ERROR 400

 

I find that if I modify URL and remove "&state= ......"; then I am able to continue using this site. This interruption is VERY annoying!

Dennis J Yancey

what is the url that you are going to

 

you should be going to

https://www.familysearch.org/

 

I get the impression you have bookmarked a page other than the sign on page.

Dennis J Yancey

what browser are you using? try testing a different browser and see if that makes a difference.

Dennis J Yancey

have you reported this to FS Support?

1-866-406-1830

JeffWiseman

When you click "Sign In", it redirects you to a URL that contains a lot of your information. Try deleting all your FamilySearch cookies, restart your browser and try again. This might help if that URL redirection is pulling information from your cookies.

fbax

I do indeed go to https://www.familysearch.org/

I click "SIGN IN" in top right corner of page; enter my credentials; click "Sign In".

That's when I get 400 error - every time!!

Then I remove last parameter from URL; hit enter and am able to proceed.

 

Sometimes the last parameter is simply &state=%2F

Other times; &state= is a very long string of gibberish.

fbax

Chrome Version 83.0.4103.97

Edge works.

Dennis J Yancey

thats pretty weird

Chrome works fine for me.

fbax

Thanks Jeff! Your suggestion appears to have resolved the issue!

JeffWiseman

H'ray!

👍