I've had trouble logging into my familysearch.org account for the past month. Is there a problem wit

LegacyUser

I've had trouble logging into my familysearch.org account for the past month. Is there a problem with the system?

Carol Ann1

I don't know of any problems with the system. Your may want to check your sign in and password for accuracy. Plese let me know if I can be of more help.

Dennis J Yancey

also try using a different browser and see if that works.

and try clearing your browser cache.

Brett .

@JohnKovacs1 JohnKovacs1​ 

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John

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As as aside ...

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Have you tried "Clearing" the "Cookies" and "Cache" (and, possibly, even the "Browsing History") on your Computer lately?

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Sometimes the above gets 'clogged', with 'Old' stuff the one's Computer keeps using.

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If you are experiencing problems/issue with "Logging Into" the "Family Tree" of 'FamilySearch' (or, just 'FamilySearch' in general), I suggest you try "Clearing" the "Cookies" and "Cache" (and, possibly, even the "Browsing History") on your Computer - see if that makes this better.

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Juts a suggestion.

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Plus, what "Browser" and "Operating System" are you using?

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Are the "Browser" and "Operating System" up-to-date, with the latest versions?

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Some "Browsers" and "Operating Systems" just do not, work with; and/or, well with, 'FamilySearch'.

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There are recommended "Browsers" for 'FamilySearch'.

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And, many of the much OLDER "Operating Systems" (on old Computers) NO LONGER work with 'FamilySearch'.

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Just some thoughts.

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Brett

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