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FamilySearch Account

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Discussion List

  • Jørn94
    Why do I have to sign in on every tab after a session timeout?
    When I get a timeout, I have to sign in (click the ‘Sign in’ button). Fair enough! But in the last …
    Answered Closed Jørn94 131 views 8 comments 0 points Most recent by Paul W June 17, 2023
  • AnaFernandez Diaz1
    ¿Por qué no me carga el árbol?
    Hace días que me encuentro con que no puedo acceder a mi árbol en Familysearch. Dice "esperand…
    Answered Closed AnaFernandez Diaz1 53 views 1 comment 0 points Most recent by Rhonda Budvarson June 5, 2023
  • kelvinhenes
    I am changing my email address. How do I let you know
    I am changing my email address, How do I let you know
    Answered Closed kelvinhenes 82 views 1 comment 0 points Most recent by Alan E. Brown May 30, 2023
  • Ekandem, Enamidem John
    Membership added problem
    I want to add someone in my family tree but I couldn't be able to open it, it seem like I forgot th…
    Answered Closed Ekandem, Enamidem John 101 views 3 comments 0 points Most recent by Maile L May 25, 2023
  • Branko
    Changing Email
    Why is the system not letting me change my email? Who can help me change my email?
    Answered ✓ Closed Branko 101 views 3 comments 0 points Most recent by Branko May 23, 2023
  • SteveYeomans1
    New email address
    I recently had to change my email address, and in doing so, I have had to re-register. How do I acc…
    Answered Closed SteveYeomans1 202 views 2 comments 0 points Most recent by VictoriaJZ May 21, 2023
  • LAHS6
    hacked account
    What would someone do if they cannot get into their account and they think it has been hacked?
    Answered Closed LAHS6 121 views 1 comment 0 points Most recent by Wayland K Adams May 18, 2023
  • Pearse
    My name and mobile # entered match an existing account.
    I am assisting a person to open an account but it states that the mobile number and name entered ma…
    Answered Closed Pearse 123 views 2 comments 0 points Most recent by Pearse May 17, 2023
  • Ric Tobin
    Add Password Reset
    Forgot password, need to reset password, but there is no apparent way to do that.
    Answered Closed Ric Tobin 101 views 1 comment 1 point Most recent by Gordon Collett May 13, 2023
  • Bonnie Mary Warne
    Helping a brother with the correct login information, but the system tells him it is not
    A brother has the correct record number and birth date, but the system tells him that the two do no…
    Answered ✓ Closed Bonnie Mary Warne 111 views 1 comment 0 points Most recent by Carla Tobler May 11, 2023
 
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