FamilySearch Account

When I get a timeout, I have to sign in (click the ‘Sign in’ button). Fair enough! But in the last …

Answered Closed Jørn94 131 views 8 comments 0 points Most recent by Paul W June 17, 2023

Hace días que me encuentro con que no puedo acceder a mi árbol en Familysearch. Dice "esperand…

Answered Closed AnaFernandez Diaz1 53 views 1 comment 0 points Most recent by Rhonda Budvarson June 5, 2023

I am changing my email address, How do I let you know

Answered Closed kelvinhenes 82 views 1 comment 0 points Most recent by Alan E. Brown May 30, 2023

I want to add someone in my family tree but I couldn't be able to open it, it seem like I forgot th…

Answered Closed Ekandem, Enamidem John 101 views 3 comments 0 points Most recent by Maile L May 25, 2023

Changing Email

Why is the system not letting me change my email? Who can help me change my email?

Answered ✓ Closed Branko 101 views 3 comments 0 points Most recent by Branko May 23, 2023

New email address

I recently had to change my email address, and in doing so, I have had to re-register. How do I acc…

Answered Closed SteveYeomans1 202 views 2 comments 0 points Most recent by VictoriaJZ May 21, 2023

hacked account

What would someone do if they cannot get into their account and they think it has been hacked?

Answered Closed LAHS6 121 views 1 comment 0 points Most recent by Wayland K Adams May 18, 2023

I am assisting a person to open an account but it states that the mobile number and name entered ma…

Answered Closed Pearse 123 views 2 comments 0 points Most recent by Pearse May 17, 2023

Add Password Reset

Forgot password, need to reset password, but there is no apparent way to do that.

Answered Closed Ric Tobin 101 views 1 comment 1 point Most recent by Gordon Collett May 13, 2023

A brother has the correct record number and birth date, but the system tells him that the two do no…

Answered ✓ Closed Bonnie Mary Warne 111 views 1 comment 0 points Most recent by Carla Tobler May 11, 2023

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