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Not Authorized? Trying to connect to Ancestry.com

W D Samuelsen contact me please
W D Samuelsen contact me please ✭✭✭
August 15, 2022 edited January 10 in FamilySearch Account

"Thank you for your interest, but at this time you do not qualify for this offer."

This is in their bold language.

What? Are members of the Church of Jesus Christ of Latter-day Saints now not allowed to have free account with Ancestry.com

I went to Solutions Gallery, to the Ancestry for Latter-day Saints, to make connection and got this reply.

I was doing this for my friend in Colorado, using only her user name and her own password with FamilySearch which I logged in just fine.

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Answers

  • Carla Tobler
    Carla Tobler mod
    August 16, 2022

    @W D Samuelsen contact me please

    We are sending you a private message to gather more information. Please watch for a red dot near the bell in the upper right-hand corner of this website.

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  • Rob Botha
    Rob Botha ✭
    January 2

    Good day,

    I am getting the same response when trying to sync with My Heritage

    Thank you for your interest, but at this time you do not qualify for this offer.


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  • SonyaJenkins2
    SonyaJenkins2 ✭
    February 20

    Thank you for your interest, but at this time you do not qualify for this offer. Why am I getting this message?

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  • W D Samuelsen contact me please
    W D Samuelsen contact me please ✭✭✭
    February 20 edited February 22

    @SonyaJenkins2 ,

    After the post I made, I discovered my friend was using -non-member account instead of member-of-church account (she's member of the church), I understood she was able.

    What about you? Are you a member of the Church of Jesus Christ of Latter-day Saints, using non-member account instead of member account?

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