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  • Charlie Black
    Issue with fan chart links
    When I view a fan chart and click on the link to any other individual in the fan chart, the linked …
    Answered Closed Charlie Black 72 views 5 comments 0 points Most recent by Charlie Black May 13, 2025
  • StephenDespot
    Can't Add Anyone
    Trying to add a child to one of my family groups. Says person may be over 110 years old and to ma…
    Answered Closed StephenDespot 62 views 4 comments 0 points Most recent by AnneLoForteWillson May 12, 2025
  • KarenGregoryBendtschneider
    How to retrieve info that has been changed by others.
    I am beyond frustrated with the ability others have to destroy my family tree. I have over 70 indiv…
    Answered ✓ Closed KarenGregoryBendtschneider 245 views 14 comments 2 points Most recent by Gordon Collett May 12, 2025
  • TeresaKemp7
    Errors in Tree
    I've come across an error in tree, not sure how to proceed as there is very little information…
    Answered ✓ Closed TeresaKemp7 71 views 4 comments 0 points Most recent by TeresaKemp7 May 12, 2025
  • Paul W
    Why isn't a change of name recorded in the change log?
    I recently changed a surname on a profile for a "Sarah" from Carter to Varley, then reali…
    Answered Closed Paul W 51 views 4 comments 1 point Most recent by Paul W May 12, 2025
  • stephstrang
    Removing an ancestor (deceased) from personal tree
    I accidentally put my great-grandfather with his last wife as the parents of my grandmother. how do…
    Answered Closed stephstrang 71 views 7 comments 0 points Most recent by MandyShaw1 May 12, 2025
  • Kim-N-Charlene
    Fan
    Why will it not let me print out my fan on both sides? Trying to also print out my Son's and …
    Answered ✓ Closed Kim-N-Charlene 61 views 8 comments 0 points Most recent by GFre May 12, 2025
  • anismonstera
    i can't change the information abt my ancestors
    i created my tree yesterday. a lot of new data was revealed today, but I can't make any of the…
    Answered Closed anismonstera 71 views 3 comments 0 points Most recent by Dennis J Yancey May 11, 2025
  • SDra
    This Record has been removed
    "Unfortunately, the record that you requested is no longer available. If you arrived here from…
    Answered ✓ Closed SDra 121 views 8 comments 0 points Most recent by MandyShaw1 May 10, 2025
  • MICHAELMCCOTTER
    Wrong person and ID number
    I have attached the wrong person, correct name and birth date, to my tree. How do I correct it?
    Answered Closed MICHAELMCCOTTER 31 views 1 comment 0 points Most recent by GFre May 9, 2025
 
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