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Discussion List

  • ruthiemerrell
    We're having trouble with our printer, it just keeps rebooting, who do we call for help how do we ge
    Answered ruthiemerrell 129 views 3 comments 0 points Most recent by ruthiemerrell October 11, 2022
  • JVance1
    Signage for Family History Centre
    Does anyone know what signs we should have for the family history centre? We are a centre inside a …
    Answered JVance1 417 views 2 comments 0 points Most recent by Ken Richins - NAO Tech Support Lead October 5, 2022
  • TeRangiPeterHerdman1
    Difficulty Submitting a FHC Monthly Report
    Kia ora, I am having difficulty submitting my monthly FHC report to HQ in Salt Lake. In the past I …
    Answered TeRangiPeterHerdman1 163 views 2 comments 0 points Most recent by edwardmichaeldraper II September 30, 2022
  • Louise E Cole
    Why not have a phone number for FHC consultants?
    I work at a FHC in NC and I work at night 7-9PM. A same day appointment will not help me to answer…
    Answered Louise E Cole 192 views 2 comments 0 points Most recent by edwardmichaeldraper II September 30, 2022
  • parsonsshellie
    How do I find out if and when computer replacements are coming to our stake FHC?
    Answered parsonsshellie 168 views 3 comments 0 points Most recent by Jon W. Thomas September 28, 2022
  • diffield
    My FHC has 120 microfilms that need to be returned (in South Australia). How do I go about this?
    My FHC has 120 microfilms that need to be returned (in South Australia). How do I go about this?
    Answered ✓ diffield 388 views 11 comments 0 points Most recent by Bradley D Marchant September 23, 2022
  • McGonigal Marilyn Myrtle1
    Photo scanner (stand alone)
    Is a photo scanner high speed allowed to be connected in a family history centre? (either purchased…
    Answered ✓ McGonigal Marilyn Myrtle1 258 views 6 comments 0 points Most recent by Dennis J Yancey September 14, 2022
  • RSNeibaur
    Family History Center Portal
    The portal is not working on one of the computers and I contacted the stake specialist. I was told …
    Answered ✓ RSNeibaur 207 views 4 comments 1 point Most recent by RSNeibaur September 14, 2022
  • Tamalyn Lively
    Ancestry Institution
    Hayden Lake FHC in CDA, Idaho, we continue to get this error when community patrons are trying to g…
    Answered Tamalyn Lively 141 views 1 comment 0 points Most recent by DavidBeck1 September 13, 2022
  • pmalyon3357137
    How do I get access to films with keys above the camera icon on my laptop when in the FHC
    Looking for how to add the extension to my laptop while in the FHC
    Answered pmalyon3357137 233 views 6 comments 0 points Most recent by Graham Buckell September 9, 2022
 
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