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Does this FSC Affiliate Exist?

FPaul50
FPaul50 ✭
March 8, 2023 edited September 24, 2024 in FamilySearch Center

See attached image. Is there really an Affiliate location in this NY town? Or, has the name and address been tagged incorrectly or is this a completely bogus location? If Affiliate does exist please let me know the correct name and address. Thanks.

Paul

Family Search Center NY zip 14424.jpg


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Best Answer

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    March 9, 2023 Answer ✓

    Since the address is for a public library system in North Carolina, the map pin is in the wrong location.

    There was a problem with a few affiliates or FSCs showing in the wrong place on the map a year or so ago. There was an employee programmer who helped us get a few of them fixed, but he has now retired. A mod/manager will need to refer this to someone who can get it sorted.

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Answers

  • Rhonda Budvarson
    Rhonda Budvarson ✭✭✭✭
    March 9, 2023

    @FPaul50

    This appears to be correct. Davie County Public Library is an affiliate library. Which means that their computers would have access to the FamilySearch Portal Website.

    If this is a bit of a drive for you, I would call them first.

    :) Rhonda Budvarson

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    March 9, 2023

    @Rhonda McIntire Budvarson I think you missed that the map pin is showing in NEW YORK STATE while the address is in the state of NORTH CAROLINA.

    1
  • FPaul50
    FPaul50 ✭
    March 9, 2023

    Thank you. Too bad there isn't one right in town, it would have saved a bit of gasoline and mileage on trips to the Palmyra center.

    Paul

    1
  • Rhonda Budvarson
    Rhonda Budvarson ✭✭✭✭
    March 9, 2023

    @Áine Ní Donnghaile Whoops, you are right. I totally missed that.

    Thank you for correcting me.

    Rhonda McIntire Budvarson

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  • MaureenE123
    MaureenE123 ✭✭✭✭✭
    March 9, 2023

    @Rhonda McIntire Budvarson I think with previous problems such as this, the now retired employee who fixed the then problems said that the Centers had been entered with the wrong Map co-ordinates, so this current problem needs to be referred to the Department which can correct the current error.

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    March 9, 2023

    @Maile L Could you escalate this one please?

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  • Maile L
    Maile L ✭✭✭✭✭
    March 10, 2023

    Will do @Áine Ní Donnghaile

    1
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    March 10, 2023

    Thank you, @Maile L

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  • Maile L
    Maile L ✭✭✭✭✭
    November 5, 2023

    I am seeing an affiliate in Canandaigua - Wood Library and Davie County Library is pinned to NC. Thanks for reporting the error.

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